Smile: Loyalty Rewards Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,657)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.
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Smile's customer service is always friendly :) Highly recommend using the chat feature if you're ever unsure of anything! I've dealt with Cole, Hannah and Joana before and they've all been fab :)
Thank you so much for taking the time to leave a review, it was a pleasure assisting today :) -Jade <3
Great app to integrate with your website
Jade was so helpful and even followed up!
Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team
J'ai eu un très bon service à la clientèle en quelques minutes, ma demande n'était pas possible pour le moment mais elle a été ajouté dans la liste des prochaines requetes pour l'application.
Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊
Smile Team ✨
The app is great and does generate sales, but needs some work to understand how best to implement for your particular needs. One area they are lacking is that all rewards come as discount codes which are not always easy to use for novice customers and cause considerable confusion when they try to combine a Smile reward discount and another discount code on the same transaction which never works in Shopify. So Smile, can you please do what other loyalty providers do and give us the option of creating gift cards instead?
Thanks so much for your feedback and taking the time to leave a review! It was great assisting you today -Jade <3
We've been using this app on our Shopify store for well over a year. Works great, and does what it says. No issues.
Thank you for the five-star review! :) We're happy to hear you're loving Smile!
Great app. Very user friendly and easy to set up.
Thanks A lot ! Very Good And Easy To Use .
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Excellent app with very kind and efficient customer support, we will keep working with this app for a long time Thank you!
Thank you so much for your kind words they really made our day.
Best regards
The Smile team
Smile provides pretty much standard features in the market and their customer service is beyond five stars!
Thank you for taking the time to leave a review! We are glad that you are loving our customer service :) <3