Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,502)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.
Refine
-
By rating
Smile provides pretty much standard features in the market and their customer service is beyond five stars!
Thank you for taking the time to leave a review! We are glad that you are loving our customer service :) <3
works as described. Simple and easy to use
Very easy to use and has seamless integration with our review app and store. Awesome customer support!
Thanks so much for the kind words about our team and app 🤩
We aim to make things as intuitive as possible, and our all-star support team is here for anything else you may need assistance with!
Great service. Many thanks to Karen for her help and advice!
Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team
Smile has always been so flexible for us and allowed us to build the best plan around our needs.
The functionality of Smile has also always met our needs and helped us to increase our CVR.
We switched away from Smile to Rise but quickly found that wasn't the best choice for our platform. Smile allows for much greater customization of our program to meet our needs. We definitely recommend Smile for all of your loyalty needs.
Welcome back and thanks for leaving a review! Don't hesitate to reach out if you have any further questions. We're always here when you need us!
Smile Team ✨
such a helpful app, we have been looking for something like this for a while now! highly recommend !!!!!!
We're happy you found us! :) Thank you for the five-star review!
This is just what I was looking for! Im excited to be able to engage my customers in a new more intimate way!
Been using Smile for our stores for over a year now! Our customers love it. Very easy to use and easy to integrate. Also incredible support - responsive and helpful team. Special shoutout to Lynn who we've also had the pleasure of meeting in person. Highly recommend Smile.
Thank you SO much for this lovely review 🥺💖 We agree - Lynn is absolutely amazing!
Please don't hesitate to reach out if we can help with anything else :)
Such a great app and easy to use! Lisa helped us out with our loyalty structure questions and she was amazing! Great customer service and app options.
Thank you so much for taking the time to leave this review & for all your kind words 💛 It was a pleasure assisting you!
Lisa - Smile Team✨
Set up was a breeze! Can't wait to see how the program works out tracking my customer's purchases/shares/etc. I'm a little worried that my current customers will not have access to the points for new account creation - I will have to check back in to let everyone know how that process goes!
As a side note, it would have been nice to have access to an editable template to advertise the reward program - I ended up creating one but that would have saved me about an hour! Thanks for offering this free app Sweet Tooth!