Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,666)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and boosting order values through its rewarding points system. It features a user-friendly interface with customizable loyalty and referral programs. The app integrates well with Shopify and is noted for its reliability. Customer support is highlighted for its responsiveness and helpfulness in optimizing loyalty programs, making it a valuable tool for improving customer loyalty and business growth.

November 15, 2023

Great customer support around the clock.

BeautyWellness.ca
Canada
Almost 3 years using the app
Smile.io replied November 16, 2023

Thanks so much for taking the time to write this review! We really appreciate it 🤩

Smile Team ✨

December 13, 2023

Lynn was very helpful

Katia Designs
United States
Almost 3 years using the app
Smile.io replied December 14, 2023

Thanks for leaving a review! We agree that Lynn is indeed very helpful 💖

Don't hesitate to reach back out if there is anything else we can do for you!

Cheers,
- Smile Team ✨

August 16, 2021

I love this app! It provides my customers with ways to earn points while they shop which is a great incentive!

Milk & Honey Soaps
United States
Almost 3 years using the app
Smile.io replied August 17, 2021

We appreciate the feedback and wish you the best of luck with your store 🤗

October 3, 2023

Excellent platform-Smile team has always been extremely helpful with answering questions and providing solutions. I just worked with Jade and he also provided excellent help!

CTA, Inc.
United States
Almost 3 years using the app
Smile.io replied October 4, 2023

Thanks for leaving a review! We think Jade is pretty excellent too :)

Don't hesitate to reach back out if you have any questions. We're always here when you need us!

November 4, 2021

I appreciate the immediate assistance that the chat provides. The Smile Rep, Maria, was incredibly helpful and kind! Thanks guys!:)

CLK SUPPLIES, LLC
United States
Almost 3 years using the app
Smile.io replied November 5, 2021

Thank you SO much for this lovely review 💖 We agree - Maria is absolutely amazing! 🤩
Please don't hesitate to reach out if we can help with anything else 🙌

December 2, 2023

Best app ever!

Barista Royal GmbH
Germany
Almost 3 years using the app
Smile.io replied December 4, 2023

Thanks for taking the time to leave us a review and for such stellar comments! We appreciate the kind words and you being a merchant of ours so very much 🙏

Yours in Loyalty,

✨ The Smile Support Team ✨

November 9, 2023

Great customer service. Quick and efficient. Very easy to use app and really engages our customers to get their points.

Nubian Hueman
United States
Almost 3 years using the app
Smile.io replied November 10, 2023

Thank you for taking the time to leave your review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

October 21, 2021

Smile rewards service, usability and what it does for our customers and brand message is absolutely spot on!

Castle Arts UK
United Kingdom
Almost 3 years using the app
Smile.io replied October 21, 2021

Thanks so much for your kind words! Great to hear that you're loving Smile! 🙌

March 1, 2021

We need to be extremely productive with our time and can't always dedicate people to manage a loyalty program. Smile is great because it's an intuitive easy rewards program that you can plug and play. It keeps running and letting people join and use their points with minimal oversight.

theBalm
United States
Almost 3 years using the app
Smile.io replied March 2, 2021

Thanks for taking the time out of your day to write us this review! Super glad to hear you're finding Smile saves you time with our out-of-the-box, plug and play loyalty solution 😁

October 15, 2021

Perfect! Great app, great funcionatilies and one of the best supports I've ever had in shopify apps!

Shoppr
Brazil
Almost 3 years using the app
Smile.io replied October 18, 2021

Thank you for the kind review! We're so happy to hear that you've had a great experience with our Support team. We think they're pretty awesome too. 😇