Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,654)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.

March 22, 2017

Great app. Very user friendly and easy to set up.

Garden Goodies
Canada
Over 4 years using the app
Edited February 16, 2016

Thanks A lot ! Very Good And Easy To Use .
http://the-best-manuals-online.com/

The Service Manual Source
Israel
About 4 years using the app
November 26, 2023

Excellent app with very kind and efficient customer support, we will keep working with this app for a long time Thank you!

Page One
Chile
About 4 years using the app
Smile.io replied December 2, 2023

Thank you so much for your kind words they really made our day.

Best regards

The Smile team

June 23, 2022

Smile provides pretty much standard features in the market and their customer service is beyond five stars!

Herbaland Canada
Canada
About 4 years using the app
Smile.io replied June 23, 2022

Thank you for taking the time to leave a review! We are glad that you are loving our customer service :) <3

January 24, 2017

works as described. Simple and easy to use

J Js Emporium
South Africa
About 4 years using the app
Edited September 11, 2024

We asked about a feature over a year ago. Lisa reached out to advise this feature was added to the Smile platform before it was even announced. Great customer service!

Cocoon Apothecary
Canada
About 4 years using the app
Smile.io replied September 6, 2023

Thank you so much for the kind words and for taking the time to leave this review! We really appreciate it 💖 And we are so glad that you've had a good support experience with Ezra — we think he's pretty great, too! 😊

Please do not hesitate to reach out again if you have more questions. Cheers!

Smile Team✨

January 3, 2022

We love using this app to attract new customers and retain our existing customers! Our website www.nailsmailed.com has seen huge profitability from this!

NailsMailed
United States
About 4 years using the app
Smile.io replied January 4, 2022

Thank you! 🙏 We're excited to work with you and help bring in those customers! 💯

March 7, 2022

Very easy to use and has seamless integration with our review app and store. Awesome customer support!

Javaworks.ca
Canada
About 4 years using the app
Smile.io replied March 8, 2022

Thanks so much for the kind words about our team and app 🤩

We aim to make things as intuitive as possible, and our all-star support team is here for anything else you may need assistance with!

June 18, 2019

such a helpful app, we have been looking for something like this for a while now! highly recommend !!!!!!

Luxe Bae
United Kingdom
About 4 years using the app
Smile.io replied June 19, 2019

We're happy you found us! :) Thank you for the five-star review!

May 25, 2016

This is just what I was looking for! Im excited to be able to engage my customers in a new more intimate way!

Dream Beard
United States
About 4 years using the app