Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,529)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.
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This is just what I was looking for! Im excited to be able to engage my customers in a new more intimate way!
Been using Smile for our stores for over a year now! Our customers love it. Very easy to use and easy to integrate. Also incredible support - responsive and helpful team. Special shoutout to Lynn who we've also had the pleasure of meeting in person. Highly recommend Smile.
Thank you SO much for this lovely review 🥺💖 We agree - Lynn is absolutely amazing!
Please don't hesitate to reach out if we can help with anything else :)
Set up was a breeze! Can't wait to see how the program works out tracking my customer's purchases/shares/etc. I'm a little worried that my current customers will not have access to the points for new account creation - I will have to check back in to let everyone know how that process goes!
As a side note, it would have been nice to have access to an editable template to advertise the reward program - I ended up creating one but that would have saved me about an hour! Thanks for offering this free app Sweet Tooth!
Works great even when it's free!
Such a great app and easy to use! Lisa helped us out with our loyalty structure questions and she was amazing! Great customer service and app options.
Thank you so much for taking the time to leave this review & for all your kind words 💛 It was a pleasure assisting you!
Lisa - Smile Team✨
Smile rewards has been a great addition for my customers for years now. Customer support was also super helpful! We had an issue where the code was disconnected and not showing the launcher. Angie on the CS team responded and fixed it so quickly. Thanks!
Thank you so much for taking the time to leave this review! We're so glad to hear that you're enjoying Smile and that you had a great experience with Angie 🤩
Don't hesitate to reach out if you have any questions! 💖
- Smile Team ✨
So far I am really loving this app! It's easy to use with great directions. I think that some of my customers might not be seeing that they can do optional things to accrue more more points though since you have to click on the right tab --- that might be something to add a bit of something to get attention to!
Simple, easy to use and set-up. We would recommend this ap to other users looking for a customer loyalty tool.
Thank you so much for your review and recommendation! So glad to hear the setup process was smooth ✨
awesome awesome awesome 5 star app
Tech Support is always super helpful, also have been a customer of Smile for years and still very satisfied.
Thank you for the kind words! We are pumped to hear feedback like this! It was great chatting today, looking forward to helping you succeed for years to come! 🌈 💰
Cheers,
Joshua - Smile Team 🧙♂️