Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,507)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

May 17, 2017

Works great even when it's free!

Chases Snack Emporium
United States
About 4 years using the app
March 30, 2016

So far I am really loving this app! It's easy to use with great directions. I think that some of my customers might not be seeing that they can do optional things to accrue more more points though since you have to click on the right tab --- that might be something to add a bit of something to get attention to!

The Oily Amulet
United States
About 4 years using the app
February 25, 2020

Simple, easy to use and set-up. We would recommend this ap to other users looking for a customer loyalty tool.

CastleMania Games
United States
About 4 years using the app
Smile.io replied February 26, 2020

Thank you so much for your review and recommendation! So glad to hear the setup process was smooth ✨

July 12, 2022

Tech Support is always super helpful, also have been a customer of Smile for years and still very satisfied.

Elle Rae Boutique
United States
About 4 years using the app
Smile.io replied July 12, 2022

Thank you for the kind words! We are pumped to hear feedback like this! It was great chatting today, looking forward to helping you succeed for years to come! 🌈 💰

Cheers,
Joshua - Smile Team 🧙‍♂️

May 11, 2017

awesome awesome awesome 5 star app

Styor
Australia
About 4 years using the app
March 12, 2016

A great app with loaded features. The support is very prompt in responding to queries. We are very appreciative of the way they take feedback and keep improving the app.

Www Pinkhippostore Com
India
About 4 years using the app
Edited September 24, 2016

Super easy to set up. We are looking forward to our new loyalty program at ecoethic-shop.ca ! And I know our customers will love redeeming their points too!

Ecoethic Online
Canada
About 4 years using the app
October 11, 2023

The service works well for our needs, the staff is friendly and responsive and helped us get set up quick. Our customers love the loyalty system!

Pleaser Shoes
United States
About 4 years using the app
Smile.io replied October 13, 2023

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

March 20, 2020

Has been perfect for us as a loyalty program app! We have mostly used the free program but it still gets the job done. Couldn't be happier

MidnighTreats
United States
About 4 years using the app
Smile.io replied March 23, 2020

Hey there! Thank you so much for your review! So glad you're liking it! 🙌

Edited November 29, 2023

It was great chatting experience with Nicole. She was amazing, prompt and very helpful. 5 stars , thank you again, Nicole!

Dear Petite
United States
About 4 years using the app
Smile.io replied July 21, 2023

We appreciate your kind words! We also think Nicole is super awesome. Let us know if there is anything else we can help you with :)