Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,558)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.

Edited March 20, 2021

Very easy to use and has excellent customer service! Rachel was super helpful with the request we've made!

Cavalinho Canada
Canada
Almost 4 years using the app
September 12, 2016

This is the second store I have used Sweet Tooth on! Extremely easy to use and quick to set-up.
www.photoskin.com.au

Photoskin
Australia
Almost 4 years using the app
October 10, 2023

Great app, does everything it is supposed to. Encourages more sales!

Two Step Performance
United States
Almost 4 years using the app
Smile.io replied October 12, 2023

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

Edited November 18, 2020

This is a great addition to any online and physical store! Easy to create a loyalty program and to get it up in your Shopify Store. Exactly what we have been looking for! Also provides great integrations to Klaviyo, Recharge and Gorgias, all the tools we need to offer a professional Rewards program. It help us drive more business and gives our customers a smile every time they receive a reward.

Ticoroasters
United States
Almost 4 years using the app
September 15, 2023

The customer service is outstanding, I talked to a woman named Hannah and she fixed all my problems and questions and walked me through everything.

Clean-eez
United States
Almost 4 years using the app
Smile.io replied September 16, 2023

Thanks so much for leaving a review! Don't hesitate to inform us if there is any question and we'd be happy to help!

The Smile Team :)

September 10, 2021

Actually the best rewards program available! I've been using Smile for 3 years and I will be stanning forever

Outtire
United States
Almost 4 years using the app
Smile.io replied September 13, 2021

That's SO amazing to hear 😍
Thank you so much for sharing, and for sticking with us for so long!! Here's to many more years working together 🥂

Edited October 31, 2018

Why can't I give this app more than 5 stars, conspiracy?
This is just the best Loyalty App in the Shopify App Store, what are you waiting for and not adding it to your store and still reading my review?

This app fits perfectly for our store and the first 500 customers free deal is a great way to get acquainted with the app.
We mostly get most of our purchases through our ShopifyPos App so we needed a Loyalty Program that works well with that and our online store. They promised me that the app would be ready for my customers to spend their points in store mid June and they kept their word and delivered it in June, awesome!
It is very easy to install and looks great on the pc and especially on your smartphone which is a must these days.
We have seen an increase in sales and our customers are very excited when you offer them a rewards card! We also combine it with members only store sales, which are a huge success!
I am anxiously waiting on the option to being able to spend points for a chosen charity and help a good cause.
Oh, they also have super duper fast and great customer service and can directly ask help from their devs, which I find a rarity.
Keep up the awesome job, I have become a true raving fan of Smile: Rewards & Loyalty App!

Cute As A Button Su
Suriname
Almost 4 years using the app
September 24, 2020

Smile.io has been amazingly easy to integrate and manage. Simple for our customers, extremely flexible in terms of rewards settings and referrals. And most importantly they have amazing customer support in case you ever do have a question. 5-STARS!

Gourmesso Coffee
United States
Almost 4 years using the app
Smile.io replied September 29, 2020

Thank you so much for your awesome review~ We're so happy to hear that you are finding the app easy to use! 💖

September 24, 2020

Great app and even better customer service! In the process of getting everything synced over from our previous loyalty program, can't wait to launch this new one with Smile!

Detour Sunglasses
United States
Almost 4 years using the app
Smile.io replied September 29, 2020

Thank you so much for your lovely review 💖 Please don't hesitate to reach out to support if we can help with anything!

September 7, 2018

Maggie is fantastic in customer service. If you have an issue, she gets it fixed immediately. Great app, it does generate alot of return customers!

Friendly Box Breaks
United States
Almost 4 years using the app