Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,665)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and boosting order values through its rewarding points system. It features a user-friendly interface with customizable loyalty and referral programs. The app integrates well with Shopify and is noted for its reliability. Customer support is highlighted for its responsiveness and helpfulness in optimizing loyalty programs, making it a valuable tool for improving customer loyalty and business growth.

November 4, 2021

I appreciate the immediate assistance that the chat provides. The Smile Rep, Maria, was incredibly helpful and kind! Thanks guys!:)

CLK SUPPLIES, LLC
United States
Almost 3 years using the app
Smile.io replied November 5, 2021

Thank you SO much for this lovely review 💖 We agree - Maria is absolutely amazing! 🤩
Please don't hesitate to reach out if we can help with anything else 🙌

December 2, 2023

Best app ever!

Barista Royal GmbH
Germany
Almost 3 years using the app
Smile.io replied December 4, 2023

Thanks for taking the time to leave us a review and for such stellar comments! We appreciate the kind words and you being a merchant of ours so very much 🙏

Yours in Loyalty,

✨ The Smile Support Team ✨

November 9, 2023

Great customer service. Quick and efficient. Very easy to use app and really engages our customers to get their points.

Nubian Hueman
United States
Almost 3 years using the app
Smile.io replied November 10, 2023

Thank you for taking the time to leave your review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

October 21, 2021

Smile rewards service, usability and what it does for our customers and brand message is absolutely spot on!

Castle Arts UK
United Kingdom
Almost 3 years using the app
Smile.io replied October 21, 2021

Thanks so much for your kind words! Great to hear that you're loving Smile! 🙌

March 1, 2021

We need to be extremely productive with our time and can't always dedicate people to manage a loyalty program. Smile is great because it's an intuitive easy rewards program that you can plug and play. It keeps running and letting people join and use their points with minimal oversight.

theBalm
United States
Almost 3 years using the app
Smile.io replied March 2, 2021

Thanks for taking the time out of your day to write us this review! Super glad to hear you're finding Smile saves you time with our out-of-the-box, plug and play loyalty solution 😁

October 15, 2021

Perfect! Great app, great funcionatilies and one of the best supports I've ever had in shopify apps!

Shoppr
Brazil
Almost 3 years using the app
Smile.io replied October 18, 2021

Thank you for the kind review! We're so happy to hear that you've had a great experience with our Support team. We think they're pretty awesome too. 😇

June 22, 2021

they were great to jump in with customer service over chat! I had support within minutes and my questions were answered

Uma Oils
United States
Almost 3 years using the app
Smile.io replied June 23, 2021

Thank you so much for the 5-star review ✨Excellent to hear that you are happy with the customer service being provide through live chat!

November 13, 2020

Not yet used the app, but i'm rating the support team which is reactive and flexible. top notch !....

NUTOPIA
France
Almost 3 years using the app
Smile.io replied November 13, 2020

Thank you so much for leaving us this review 💖 So glad to hear that the support team was able to help out!

October 19, 2022

App was simple to install and works well, I use both referrals and rewards programmes which add to my sales. Very few cases of cheating and support was been quick and efficient anytime I had to ask questions.

TAPP Water (Malta) Ltd
Malta
Almost 3 years using the app
Smile.io replied October 19, 2022

We are so glad that you found Smile easy to set up and use! Thanks so much for taking the time to leave a review. We really appreciate it. Let us know if there is anything else we can help you with :)

January 9, 2024

Quick & reactive support when needed. Fitting our business expectations.

Véritable SAS
France
Over 2 years using the app
Smile.io replied January 10, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨