Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,529)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.
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A great app with loaded features. The support is very prompt in responding to queries. We are very appreciative of the way they take feedback and keep improving the app.
Super easy to set up. We are looking forward to our new loyalty program at ecoethic-shop.ca ! And I know our customers will love redeeming their points too!
The service works well for our needs, the staff is friendly and responsive and helped us get set up quick. Our customers love the loyalty system!
Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
Has been perfect for us as a loyalty program app! We have mostly used the free program but it still gets the job done. Couldn't be happier
Hey there! Thank you so much for your review! So glad you're liking it! 🙌
It was great chatting experience with Nicole. She was amazing, prompt and very helpful. 5 stars , thank you again, Nicole!
We appreciate your kind words! We also think Nicole is super awesome. Let us know if there is anything else we can help you with :)
We have been using this app for years and we love it. It is clean, simple and user friendly for us, and for our customers. Whenever I have questions in implementing something new Smile support is amazing - everyone I have dealt with over the years has been so helpful, friendly and quick to resolve our problems! I was just able to add Smile reward redemption to Shopify's new checkout extensibility thanks to Hannah and Jade - this is a fantastic addition to an already amazing app! Thank you for your support.
Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team
Very helpful customer service. Jade made all the difference and answered all of my questions and helped me find solutions to my issues. Great Job
Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team
So far pretty easy to use! We're in our first month of using it and no complaints!
I'm digging this option for a loyalty program vs just coupons per action. This should help keep customers ordering direct since they get points for not only the social shares but also purchases. It's pretty easy to set up but I wish one of these type of apps (I tried a few) would just make the coupons for you as it needs them vs bulk coupon setup manually. Also a way to link to the rewards program without showing the little banner thing would be nice as I might prefer to put it in my menu. But that's small stuff, overall, this is a great help and something I wish I would have done awhile back.
Amazing. It helped us grow our customer base and customer loyalty. It helps make our customers become our friends.
Thank you so much for your lovely review! We love that your customers are becoming your friends! That's awesome 💖