Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,507)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

September 26, 2023

We have been using this app for years and we love it. It is clean, simple and user friendly for us, and for our customers. Whenever I have questions in implementing something new Smile support is amazing - everyone I have dealt with over the years has been so helpful, friendly and quick to resolve our problems! I was just able to add Smile reward redemption to Shopify's new checkout extensibility thanks to Hannah and Jade - this is a fantastic addition to an already amazing app! Thank you for your support.

ECS Coffee
Canada
About 4 years using the app
Smile.io replied September 28, 2023

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

September 14, 2023

Very helpful customer service. Jade made all the difference and answered all of my questions and helped me find solutions to my issues. Great Job

Colortrak
United States
About 4 years using the app
Smile.io replied September 15, 2023

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

November 3, 2016

So far pretty easy to use! We're in our first month of using it and no complaints!

Nevergrowupboutique
United States
About 4 years using the app
July 30, 2015

I'm digging this option for a loyalty program vs just coupons per action. This should help keep customers ordering direct since they get points for not only the social shares but also purchases. It's pretty easy to set up but I wish one of these type of apps (I tried a few) would just make the coupons for you as it needs them vs bulk coupon setup manually. Also a way to link to the rewards program without showing the little banner thing would be nice as I might prefer to put it in my menu. But that's small stuff, overall, this is a great help and something I wish I would have done awhile back.

Datsusara
United States
About 4 years using the app
October 7, 2020

Amazing. It helped us grow our customer base and customer loyalty. It helps make our customers become our friends.

The Good Cup Coffee Company
Philippines
About 4 years using the app
Smile.io replied October 9, 2020

Thank you so much for your lovely review! We love that your customers are becoming your friends! That's awesome 💖

June 23, 2016

We are excited to offer a loyalty rewards program to our customers! This app is very easy to install and set up! The Sweet Tooth team provides amazing customer service and tech support to make sure that your loyalty program is a success!

Mc Naturals
United States
About 4 years using the app
Edited September 20, 2021

Easy to use and helpful, glad to have for our platform that we use so we can satisfy our customers.

giggle
United States
About 4 years using the app
Smile.io replied September 21, 2021

Thanks so much for the 5-star review 🌟

December 9, 2016

Sweet Tooth is amazing! Giving your customers points in which they can spend on rewards YOU choose. This helps your existing customers in becoming loyal & overall making more purchases. There is also a great feature in generating new customers through existing ones, which in turn rewards them as well. I love the way this app has improved my e-commerce & I will continue to use it. I highly recommend you giving it a try, what can you lose? Theres a 100% FREE plan available. My only regret is not finding this out a couple of months ago. Awesome app

Lucalegacy
United States
About 4 years using the app
August 23, 2017

This app is so user friendly.
It's a great way to reward your customers for just being awesome.

Pure Impressions Design
United States
About 4 years using the app
February 5, 2018

Great customer support. I've reached out twice with questions and within minutes my problem is solved. Fiona is very helpful! Great app!

Lworganics
United States
About 4 years using the app