Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,559)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.

Edited August 14, 2020

This is by far the best Loyalty Rewards App available for shopify at the mosty reasonable price considering the customisation. It allows for the small business owner to get something solid in place in order to grow, starting at a mere 50 bucks. I love this program and I capitilized within 24 hours by social media marketing and Klaviyo integration. The only things it's missing, which may be something I get as I upgrade, is the ability to reward people for leaving a review. That would be awesome at the entry stage. I give this App 4.5 stars but will put down 5 as this is essential to any small business starting out and indeed going forwards. I can't see me ever uninstalling this amazing app.

UPDATE: Now I am definitely giving this a 5 star review. I added the Judge.me app, integrated it and now my customers have the option of gaining reward points for leaving product reviews. I am satisfied!

WytchWood
United States
Almost 4 years using the app
Smile.io replied August 14, 2020

Thank you so much for this amazing review! It's so great to hear that we're able to help you grow!

January 2, 2023

Fantastic app, Have it used for a while. Will continue to use it in the future. Highly recommended..

Beard and Bones
United Kingdom
Almost 4 years using the app
Smile.io replied January 4, 2023

Thank you so much for your generous vote of confidence, knowing we have provided a consistently remarkable experience makes us very happy - we will keep up that work!
- the Smile Team :)

January 16, 2017

Unbelievably easy to work with. Thumbs up for the great work!!!

Maisonq
Singapore
Almost 4 years using the app
April 29, 2022

Great Customer Service Every time! Very responsive. Love the videos they are able to send. I would recommend

Fragrance Market
United States
Almost 4 years using the app
Smile.io replied April 29, 2022

Thank you so much for taking the time to leave a review, we love that you are enjoying the videos :) Thanks for the kind words!

October 13, 2015

Very easy on boarding process

Oncore Golf
United States
Almost 4 years using the app
May 23, 2023

Great customer service from Andrea. Very timely in responses which we value, and went above and beyond to address the questions asked. The app itself is user friendly and we are looking forward to extending the integrations we currently use to provide more value for our end customers. Good job guys..

nutcare
Australia
Almost 4 years using the app
Smile.io replied May 24, 2023

Thank you for your review. We are delighted you find our app user-friendly. Please reach out if you need any help with your integrations.

Cheers

The Smile team

October 7, 2020

Rachel was incredibly helpful with our setup and answering our questions. We look forward to using the rewards programming.

My TickTalk
United States
Almost 4 years using the app
Smile.io replied October 9, 2020

Thank you so much for your 5-star review! We agree - Rachel is super helpful! 💖

April 29, 2016

Amazing! Super easy to set up and use from store owner POV. From trailing it as a customer, it's even easier. Love that it's available for mobiles and doesn't take over the screen. I was using another Loyalty Rewards App, but this one is far superior.

Snug As A Pug
United Kingdom
Almost 4 years using the app
March 10, 2017

Great app! Saved me tons of money I planned to invest in another Loyalty program.

Palladio
United States
Almost 4 years using the app
February 19, 2016

The H2O team at WaterCheck.biz > and all of our water loving customers > absolutely love Sweet Tooth Loyalty Rewards app. The app is sweeet.

Sweet Tooth is simple. It works out of the box (even though there is no box). And the support staff is on top of their game.

Thanks Sweet Tooth for being top shelf. Five organic sugar stars all the way.

Watercheck Biz
United States
Almost 4 years using the app