Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,666)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and boosting order values through its rewarding points system. It features a user-friendly interface with customizable loyalty and referral programs. The app integrates well with Shopify and is noted for its reliability. Customer support is highlighted for its responsiveness and helpfulness in optimizing loyalty programs, making it a valuable tool for improving customer loyalty and business growth.

January 3, 2024

Super fast and friendly customer service. Solved my issue immediately!

Poppy Bee Surfaces
United States
9 months using the app
Smile.io replied January 4, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Cheers,
- Smile Team ✨

January 15, 2024

Smile is easy to install and easy to use. Their customer support is fast and very eager to help. We've had great results so far.

La Purita
Peru
9 months using the app
Smile.io replied January 16, 2024

Thank you so much for taking the time to leave this review! We're so glad to hear that you're enjoying Smile and that you had a great experience with the team 🤩

Don't hesitate to reach out if you have any questions! 💖

- Smile Team ✨

December 30, 2023

bester service dankesehr

Sener Jewelry
United Arab Emirates
8 months using the app
Smile.io replied January 4, 2024

Thanks so much for the 5-star rating! It means so much and everyone here at Smile really appreciates it 🫶

Yours in Loyalty,

✨ Smile Team ✨

May 4, 2023

Nicole has been super helpful, answering my questions and helping me the same day with issues I was having which are now totally resolved

Fierce Fuel
Canada
9 months using the app
Smile.io replied May 5, 2023

Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊

Smile Team

November 29, 2023

Super modern cool system and the staff are so friendly on the other end. Highly recommended, especially for a speciality coffee shop like ours

Miffies Coffee
United States
8 months using the app
Smile.io replied December 2, 2023

Thank you for the kind words. We really appreciate your review.

Cheers

The Smile Team

May 2, 2023

They have the best customer service! Answered so quickly and made it easy to make updates! Highly recommend.

Ann + Reeves Kids
United States
8 months using the app
Smile.io replied May 2, 2023

Thanks so much for taking the time to leave a review. We are so glad that our team was able to help you quickly today :) Let us know if there is anything else we can help you with!

June 6, 2023

Great and fast support. Helpful with the customization and other technical requests. The only thing that I would like to see is more types of translation options.

Zoen voor Gust
Netherlands
8 months using the app
Smile.io replied June 6, 2023

Thank you for taking the time to leave your kind review and sharing your feedback. It was a pleasure chatting with you today ❤️ - Jade & The Smile Team <3

October 18, 2023

Great customer service. Helped me with a problem that was not supported by the level that I was subscribed to but still made it work for me.

RakAdx
United States
8 months using the app
Smile.io replied October 20, 2023

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨

January 3, 2024

Easy to set up and the price is right!

PetMountain.com
United States
8 months using the app
Smile.io replied January 6, 2024

Thank you so much for your review, we really appreciate your kind words.

Cheers
Joana 🤩

August 29, 2023

adds load of value to our store and customer returning to our store - should've added it from the beginning

Inspirati Odores
South Africa
8 months using the app
Smile.io replied September 1, 2023

Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊

The Smile Team