Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,654)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.

May 11, 2017

awesome awesome awesome 5 star app

Styor
Australia
About 4 years using the app
March 12, 2016

A great app with loaded features. The support is very prompt in responding to queries. We are very appreciative of the way they take feedback and keep improving the app.

Www Pinkhippostore Com
India
About 4 years using the app
Edited September 24, 2016

Super easy to set up. We are looking forward to our new loyalty program at ecoethic-shop.ca ! And I know our customers will love redeeming their points too!

Ecoethic Online
Canada
About 4 years using the app
April 30, 2018

Great Customer Service and very easy to work with.

Run Everything Labs
United States
About 4 years using the app
Edited November 9, 2024

The support is outstanding. I had questions about the referral feature which were addressed promptly and clearly. It was my second engagement with Smile support, and both were equally impressive. Nice job(s)!

Gaelle Organic
United States
About 4 years using the app
Smile.io replied December 3, 2023

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨

March 20, 2020

Has been perfect for us as a loyalty program app! We have mostly used the free program but it still gets the job done. Couldn't be happier

MidnighTreats
United States
About 4 years using the app
Smile.io replied March 23, 2020

Hey there! Thank you so much for your review! So glad you're liking it! 🙌

October 19, 2023

Such a great app and easy to use! Lisa helped us out with our loyalty structure questions and she was amazing! Great customer service and app options.

Kerwell
United States
About 4 years using the app
Smile.io replied October 20, 2023

Thank you so much for taking the time to leave this review & for all your kind words 💛 It was a pleasure assisting you!

Lisa - Smile Team✨

Edited November 29, 2023

It was great chatting experience with Nicole. She was amazing, prompt and very helpful. 5 stars , thank you again, Nicole!

Dear Petite
United States
About 4 years using the app
Smile.io replied July 21, 2023

We appreciate your kind words! We also think Nicole is super awesome. Let us know if there is anything else we can help you with :)

November 3, 2016

So far pretty easy to use! We're in our first month of using it and no complaints!

Nevergrowupboutique
United States
About 4 years using the app
October 11, 2023

The service works well for our needs, the staff is friendly and responsive and helped us get set up quick. Our customers love the loyalty system!

Pleaser Shoes
United States
About 4 years using the app
Smile.io replied October 13, 2023

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨