Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,661)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.

March 20, 2020

Has been perfect for us as a loyalty program app! We have mostly used the free program but it still gets the job done. Couldn't be happier

MidnighTreats
United States
About 4 years using the app
Smile.io replied March 23, 2020

Hey there! Thank you so much for your review! So glad you're liking it! 🙌

October 19, 2023

Such a great app and easy to use! Lisa helped us out with our loyalty structure questions and she was amazing! Great customer service and app options.

Kerwell
United States
About 4 years using the app
Smile.io replied October 20, 2023

Thank you so much for taking the time to leave this review & for all your kind words 💛 It was a pleasure assisting you!

Lisa - Smile Team✨

Edited November 29, 2023

It was great chatting experience with Nicole. She was amazing, prompt and very helpful. 5 stars , thank you again, Nicole!

Dear Petite
United States
About 4 years using the app
Smile.io replied July 21, 2023

We appreciate your kind words! We also think Nicole is super awesome. Let us know if there is anything else we can help you with :)

November 3, 2016

So far pretty easy to use! We're in our first month of using it and no complaints!

Nevergrowupboutique
United States
About 4 years using the app
October 11, 2023

The service works well for our needs, the staff is friendly and responsive and helped us get set up quick. Our customers love the loyalty system!

Pleaser Shoes
United States
About 4 years using the app
Smile.io replied October 13, 2023

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

September 14, 2023

Very helpful customer service. Jade made all the difference and answered all of my questions and helped me find solutions to my issues. Great Job

Colortrak
United States
About 4 years using the app
Smile.io replied September 15, 2023

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

July 30, 2015

I'm digging this option for a loyalty program vs just coupons per action. This should help keep customers ordering direct since they get points for not only the social shares but also purchases. It's pretty easy to set up but I wish one of these type of apps (I tried a few) would just make the coupons for you as it needs them vs bulk coupon setup manually. Also a way to link to the rewards program without showing the little banner thing would be nice as I might prefer to put it in my menu. But that's small stuff, overall, this is a great help and something I wish I would have done awhile back.

Datsusara
United States
About 4 years using the app
June 23, 2016

We are excited to offer a loyalty rewards program to our customers! This app is very easy to install and set up! The Sweet Tooth team provides amazing customer service and tech support to make sure that your loyalty program is a success!

Mc Naturals
United States
About 4 years using the app
Edited September 20, 2021

Easy to use and helpful, glad to have for our platform that we use so we can satisfy our customers.

giggle
United States
About 4 years using the app
Smile.io replied September 21, 2021

Thanks so much for the 5-star review 🌟

December 9, 2016

Sweet Tooth is amazing! Giving your customers points in which they can spend on rewards YOU choose. This helps your existing customers in becoming loyal & overall making more purchases. There is also a great feature in generating new customers through existing ones, which in turn rewards them as well. I love the way this app has improved my e-commerce & I will continue to use it. I highly recommend you giving it a try, what can you lose? Theres a 100% FREE plan available. My only regret is not finding this out a couple of months ago. Awesome app

Lucalegacy
United States
About 4 years using the app