Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,999)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and repeat purchases through its loyalty program. It's noted for its user-friendly interface, customization options, and seamless Shopify integration. Features like rewards and VIP systems are straightforward and effective. Customer support is responsive and professional, contributing to a positive user experience and increased sales.

October 18, 2016

Awesome way to reward customers loyalty. Plenty of options to set up the reward program just the way you want it.

Tims Pinball Mods
United States
Almost 3 years using the app
May 13, 2024

Fantastic customer support.

Peggy & Twig
Australia
About 1 month using the app
Smile.io replied May 15, 2024

We love to hear that our customer support is fantastic! Thanks for your lovely feedback :)

May 12, 2022

The app works very well and the customer support replies quickly. Would definitely recommend this app.

Aurum Brothers
Netherlands
Almost 3 years using the app
Smile.io replied May 12, 2022

Thank you so much for taking the time to leave us a review! We are stoked to hear you are loving the app! We look forward to continuing to help your business grow! 🚀

Cheers, ...

November 1, 2023

Really easy to use, and support is always really helpful. Just had a BFCM Prep call with Mackenzie Crary, and she was absolutely amazing - some fantastic ideas, well done!

Doll Face House of MakeUp
United Kingdom
Almost 3 years using the app
Smile.io replied November 3, 2023

Thanks so much for taking the time to leave this review! We agree that Mackenzie is exceptional 🤩🤩🤩

Don't hesitate to reach out if you have any questions. We're always here ...

April 20, 2017

Really good just wish the upgrade wasnt so expensive :(

Auroras Angels
United Kingdom
Almost 3 years using the app
July 24, 2021

I needed help customizing the emails that are sent to my customers & between the 2 reps that I worked with they turned out GREAT!

Reflex Flops
United States
Almost 3 years using the app
Smile.io replied July 26, 2021

Thank you for taking the time to leave us a review 💖 So glad to hear about your nice experience with our live chat team!

May 12, 2016

It's easy to use. You can set up your reward program in minutes. Awesome!! Highly recommended ;)

Stylarfaith
Singapore
Almost 3 years using the app
November 15, 2023

Great customer support around the clock.

BeautyWellness.ca
Canada
Almost 3 years using the app
Smile.io replied November 16, 2023

Thanks so much for taking the time to write this review! We really appreciate it 🤩

Smile Team ✨

January 3, 2024

We have been using the app for a few years, and have not had any problem.
It has all the functions needed for a points royalty program.

Lanikai Bath and Body
United States
Almost 3 years using the app
Smile.io replied January 6, 2024

Thanks for the kind words about Smile and our support team! We're so glad that you've chosen to be a merchant of ours for so long. Cheers to many more 🥂

Yours in Loyalty,

✨ ...

December 13, 2023

Great service form Lisa...Thank you!

Cheer Haven LLC.
United States
Almost 3 years using the app
Smile.io replied December 15, 2023

Thanks for taking the time to leave us a review! So glad to hear you were able to experience the great service that Lisa provides our merchants 🙂

Yours in Loyalty,

✨ The ...