Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,506)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

Edited September 20, 2021

Easy to use and helpful, glad to have for our platform that we use so we can satisfy our customers.

giggle
United States
About 4 years using the app
Smile.io replied September 21, 2021

Thanks so much for the 5-star review 🌟

December 9, 2016

Sweet Tooth is amazing! Giving your customers points in which they can spend on rewards YOU choose. This helps your existing customers in becoming loyal & overall making more purchases. There is also a great feature in generating new customers through existing ones, which in turn rewards them as well. I love the way this app has improved my e-commerce & I will continue to use it. I highly recommend you giving it a try, what can you lose? Theres a 100% FREE plan available. My only regret is not finding this out a couple of months ago. Awesome app

Lucalegacy
United States
About 4 years using the app
August 23, 2017

This app is so user friendly.
It's a great way to reward your customers for just being awesome.

Pure Impressions Design
United States
About 4 years using the app
February 5, 2018

Great customer support. I've reached out twice with questions and within minutes my problem is solved. Fiona is very helpful! Great app!

Lworganics
United States
About 4 years using the app
August 7, 2018

This app works great! Maggie was super responsive and especially helpful when asked to tweak something on our emails. Thanks so much Maggie!

Toynk 2
United States
About 4 years using the app
June 9, 2017

The customer service with Smile is awesome. I have been using the loyalty rewards program for about a month and it's already helped sales take off. When I decided to move into the referrals side I was a bit confused. So I got on the live chat (which by the way is an awesome function) and I started talking with Abby. After my many many questions we had everything set up and I was good to go! She was a great help and I hope I can work with her more in the future. Again customer service and the product makes this so easy and smooth for my customers.

Joseph Maletta
MallFish Collectibles
MallFish.com

Mallfish Collectibles
United States
About 4 years using the app
August 10, 2021

Great app for customer loyalty. We have many people order specifically when we do increased rewards points promotions.

CCL Supplements
United States
About 4 years using the app
Smile.io replied August 10, 2021

Thank you so much for taking the time to leave us this review 💖 We're so happy to hear about your experience!

Edited October 24, 2018

Great app, easy to use!!!!!... staff is very helpful if any issues arise - Thank you Maggie you jam!

Chunkie Dunkies
United States
About 4 years using the app
October 24, 2023

I'm still learning about all it has to offer. David was helpful in getting me going in the right direction, when I had some questions.

The Dancer In You
United States
Almost 4 years using the app
Smile.io replied October 26, 2023

Thanks for leaving a review! We agree that David always goes the extra mile 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

August 30, 2022

Great app. Very easy to use. Our customers love it and there's great support if you have any issues and need help.

Green Beanz
Australia
About 4 years using the app
Smile.io replied August 31, 2022

Thank you so much for your kind words, Mick. We really appreciate you taking the time out to share your experience with us! Best, Joana 🙏