Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,667)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and boosting order values through its rewarding points system. It features a user-friendly interface with customizable loyalty and referral programs. The app integrates well with Shopify and is noted for its reliability. Customer support is highlighted for its responsiveness and helpfulness in optimizing loyalty programs, making it a valuable tool for improving customer loyalty and business growth.

June 7, 2023

This app has been working well for us. Today we discovered an unintended consequence of dealers that already purchase from us online with a discount code being able to accumulate and redeem points. I reached out for guidance on this and was met with an almost instantaneous solution. Great support!

Blue Grouse Wine Cellars
Canada
Over 3 years using the app
Smile.io replied June 8, 2023

Thank you so much for sharing! We appreciate you taking the time to leave a review and wish you much success! ✨

- the Smile Team 💛

March 3, 2023

Honestly, I am just rating my experience with Jade today. My questions were not only answered, they were taken care of and done for me! I am super happy with the support. They answered in chat almost immediately. I love that, and Jade was sooooo helpful and fun, and kind. Great experience!

Marie Sharp's Company Store
United States
Over 3 years using the app
Smile.io replied March 3, 2023

Thanks so much for taking the time to leave a review! It was lovely chatting with you today. I am so glad I could help! <3 -Jade

October 6, 2020

Absolutely hands down the best rewards app around! So easy to use and customize and easy for customers to sign up. And to top that off the team at Smile, especially Tess, really care about my small business and seeing me succeed. It is not often that you find that. Thank you for giving me something to SMILE about!

Apple Girl Nails
United States
Over 3 years using the app
Smile.io replied October 9, 2020

Thank you so much for this wonderful review! 🥺
Our favourite thing here at Smile is watching small businesses grow and succeed with us! ✨

April 3, 2016

Easy to use and such a beneifit to any shop owner!

Haberdash Soul Co
United States
Over 3 years using the app
September 8, 2022

I love this app! Easy to set up and maintain, and customer support is fast and efficient. Would highly suggest singing up.

Sugar + Spruce A Bath And Body Apothecary
United States
Over 3 years using the app
Smile.io replied September 8, 2022

Woohoo! We are loving this feedback! 😍 Thank you so much for taking the time to leave us a review, we really appreciate it!

Cheers,
Joshua - Smile Team 🧙‍♂️

April 3, 2024

Great app, great communication & customer support. Only a bit pricey for us at the moment, hopefully in the near future..!

agnogrocery
Cyprus
Over 2 years using the app
Smile.io replied July 28, 2024

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏

July 2, 2016

I love being able to give redeemable points to my customers.

Granny Kates
United States
Over 3 years using the app
January 15, 2024

The Smile support team is excellent! Lynn was incredibly helpful and always responded promptly to my questions. Thank you!

Phiten
United States
About 3 years using the app
Smile.io replied January 17, 2024

Thanks so much for taking the time to leave us a review! We're so glad to hear that you found Lynn to be as incredible as we know her to be :)

Yours in Loyalty,

The Smile Support Team

December 9, 2020

Smile has been a great addition to our business. The team are helpful, and the functionality far exceeds other offerings on the market. The user interface and ability to launch quickly is a great feature.

EQUUS
United Kingdom
Over 3 years using the app
Smile.io replied December 9, 2020

Thanks so much for the review 🌟So happy to hear you're experiencing great functionality and support, as well as a quick launch 🚀

March 7, 2017

Love the easy use of the app and easy integration. Only took a few seconds and now my customers are earning points just like that!!!!

Gainz Meal Prep Llc
United States
Over 3 years using the app