Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,559)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.

October 18, 2023

Love the app. Mack was super awesome and helped me out with some things. Would highly reccommend it.

YVR Cookie
Canada
Over 3 years using the app
Smile.io replied October 19, 2023

Thanks for taking the time to leave a review! We also think Mack is super awesome :)

Don't hesitate to reach back out if there is anything else we can do for you.

December 29, 2021

Ok, that was ridiculously easy to set up and get running. Free plan is just enough to be very useful and gives us incentive to upgrade eventually as the program starts doing its thing.

Belfast Performance
United States
Over 3 years using the app
Smile.io replied January 4, 2022

Thank you so much for taking the time to leave us this review 🦋

September 23, 2021

Quick and solid customer support. Good working widget. Does what it says it does. Hefty price, but worth it.

Ekster®
United States
Over 3 years using the app
Smile.io replied September 23, 2021

Thank you so much for your review and your feedback! This is truly valuable to us 🙏

August 31, 2023

I love Smile.io. Several customers have already redeemed points. The interface is user friendly and pleasing to the eye. And their customer service is friendly and knowledgeable.

Dermaly Shop
Canada
Over 3 years using the app
Smile.io replied September 1, 2023

Thank you so much for this review 💛 We are so glad to hear that your loyalty program is off to such a great start 🚀🌈 Can't wait to see where it goes! We'll be here if there is ever anything else we can help you with 😊

Smile Team✨

April 29, 2022

I spoke with Jade and she was super friendly and knowledgeable. She answered my question right away and my problem was resolved!!

Divine Purity
United States
Over 3 years using the app
Smile.io replied April 29, 2022

It was an absolute pleasure helping you today, thanks for taking the time to leave a review :) -Jade <3

October 29, 2016

Just what we were looking for, rewarding our customers for purchasing our products.

Morgans Brew Tea
United Kingdom
Over 3 years using the app
April 3, 2023

Smile is such a wonderful App and the customer service is really great. Jade was pleasant and really helped me!

Spiritual Ascension University
United States
Over 3 years using the app
Smile.io replied April 3, 2023

Thanks so much for taking the time to leave a review! It was a pleasure helping today. ❤️ - Jade & The Smile Team <3

Edited September 26, 2024

Great customer service. I'm happy that I'm able to reward my customers.

Virgo and Gem
United States
Over 3 years using the app
Smile.io replied April 5, 2021

Thank you so much for taking the time to leave a review! I'm so sorry that you haven't received our response - We've reached out via email to help out with this 💖

December 4, 2017

Downloaded this app last week and love it! Super easy to get started, and the customer support from Maggie was great - she resolved all my issues fast!!

Vitaperk
United States
Over 3 years using the app
Edited June 12, 2017

Easy to use and super straightforward interface!

Yard Yarn
Singapore
Over 3 years using the app