Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,666)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and boosting order values through its rewarding points system. It features a user-friendly interface with customizable loyalty and referral programs. The app integrates well with Shopify and is noted for its reliability. Customer support is highlighted for its responsiveness and helpfulness in optimizing loyalty programs, making it a valuable tool for improving customer loyalty and business growth.

October 24, 2023

customer service is incredible so helpful and patient for IT eejits like me x

Olive and Joyce
United Kingdom
9 months using the app
Smile.io replied October 25, 2023

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

November 16, 2023

Jade was quick to respond to my inquiry and helped me with my issue. She was courteous and prompt. Excellent customer service.

Taddo's Tallow
United States
9 months using the app
Smile.io replied November 18, 2023

Thank you so much for taking the time to leave this review! We're so glad to hear that you had a great experience with Jade 🤩

Don't hesitate to reach out if you have any questions! We're always here when you need us 💖

- Smile Team ✨

July 15, 2023

A wonderful and very powerful app, with great and creative options for our clients. The Smile customer support team is brilliant, very kind and human, they always go above and beyond to offer us a good and quick solution to any issue. We will use Smile for a long time, thank you for all your hard work!.

The Unit
Chile
9 months using the app
Smile.io replied July 17, 2023

We appreciate you taking the time to leave a review! Thank you so much. we are glad you are enjoying Smile and found our support helpful. Let us know if there is anything else we can do for you :)

July 19, 2023

Hannah was very helpful. She managed to show me all the steps to getting my customer emails correct.

Lambchopssocks
Australia
9 months using the app
Smile.io replied July 21, 2023

We appreciate your kind words! We also think Hannah is super awesome. Let us know if there is anything else we can help you with :)

October 20, 2023

I have been using Smile: Loyalty & Rewards App for my Shopify store for a few months now and I have been very satisfied. My customers love earning points, and they love redeeming those points even more! Smile was easy to set up and when I needed help, the customer support team was quick to reply and super helpful. Currently, I am using the free app, but I will probably upgrade soon to take advantage of some additional features, such as integrations and customizable email messages.

Costa Rica Meadery
Costa Rica
9 months using the app
Smile.io replied October 24, 2023

Thanks for leaving a review! We are glad that you find Smile easy to set up :)

Let us know if there is anything we can do for you!

Smile Team ✨

Edited November 11, 2015

Firstly, I've never had such excellent customer service. Always there when we needed some assistance.

Mannix Knight United Kingdom
United Kingdom
9 months using the app
October 19, 2023

I find this loyalty system hard to set up and the help on the chat was not that helpful/it took a long time for the team to come back but David jumped to the rescue and set up a call which we were really impressed with and his support was very helpful

Hattingley Valley Wines
United Kingdom
9 months using the app
Smile.io replied October 20, 2023

Thank you so much for taking the time to leave this review! We really appreciate it 💖 So happy to hear David could help :)

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨

Edited January 30, 2024

I've been super happy with this app. It has all the features you'd expect, and the support is outstanding. They are always quick to respond to my chat inquiries, and have always been 100% helpful in resolving my questions. I highly recommend!

DanceSupplies.com
United States
9 months using the app
Smile.io replied August 22, 2023

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

January 3, 2024

Super fast and friendly customer service. Solved my issue immediately!

Poppy Bee Surfaces
United States
9 months using the app
Smile.io replied January 4, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Cheers,
- Smile Team ✨

January 15, 2024

Smile is easy to install and easy to use. Their customer support is fast and very eager to help. We've had great results so far.

La Purita
Peru
9 months using the app
Smile.io replied January 16, 2024

Thank you so much for taking the time to leave this review! We're so glad to hear that you're enjoying Smile and that you had a great experience with the team 🤩

Don't hesitate to reach out if you have any questions! 💖

- Smile Team ✨