Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,513)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.
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I have used Smile for several years and have been very satisfied. I recently had a billing concern and contacted customer service. I was extremely satisfied with the resolution to my concern, including the professional customer service received.
Thank you for your feedback. We do appreciate it and take it onboard. I've emailed to see if there is anything we can do to fix this situation and offer some alternative ideas.
We look forward to speaking with you.
David
Merchant Success team lead
Lynn from Smile was absolutely amazing! Managed to help me very quickly. Happy with Smile! Highly recommend!
Thank you so much for the kind words and for taking the time to leave this review! We really appreciate it 💖 And we are so glad that you've had a good support experience with Hannah — we think she's pretty great, too! 😊
Please let us know if there is anything else we can do to support you!
Cheers,
Smile Team✨
Great app, fast respond and good service. Would like to recommend this app.
Easy to use and attract customer coming back to shop again.
Thanks for your kind and generous review! 💛
We are just starting out with this rewards program. So far, it seems good. It was easy to set up and customize and our customers seem to be taking advantage of it. Hopefully it will propel our business even further.
We love how easy this is to set up and modify! The notifications and the way it works when automatically adding up our customer's swag points takes the guess work (and I do mean WORK) out of it. Thank you!
Fast setup within 5mins! It's definitely easy to use! :)
The reward points rules are easy to setup. It is intuitive for customer to navigate and learn the rules. I enjoy using this app in my pet toy online store
We've used Smile for years and love them! They have fast customer service too, which is always a huge help.
Thanks so much for taking the time to leave a review! It was lovely assisting you today <3 -Jade
This is a great free app. Who doesn't love rewards? Now we can reward our customers for shopping and sharing ... at no additional charge to us. Thank you Sweet Tooth!
Maggie was so helpful to get ours configured just the way we wanted it.
We love this APP and so do our customers.
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