Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,661)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.

August 23, 2017

This app is so user friendly.
It's a great way to reward your customers for just being awesome.

Pure Impressions Design
United States
About 4 years using the app
November 15, 2023

Smile rewards has been a great addition for my customers for years now. Customer support was also super helpful! We had an issue where the code was disconnected and not showing the launcher. Angie on the CS team responded and fixed it so quickly. Thanks!

Voight
United States
About 4 years using the app
Smile.io replied November 16, 2023

Thank you so much for taking the time to leave this review! We're so glad to hear that you're enjoying Smile and that you had a great experience with Angie 🤩

Don't hesitate to reach out if you have any questions! 💖

- Smile Team ✨

February 5, 2018

Great customer support. I've reached out twice with questions and within minutes my problem is solved. Fiona is very helpful! Great app!

Lworganics
United States
About 4 years using the app
June 9, 2017

The customer service with Smile is awesome. I have been using the loyalty rewards program for about a month and it's already helped sales take off. When I decided to move into the referrals side I was a bit confused. So I got on the live chat (which by the way is an awesome function) and I started talking with Abby. After my many many questions we had everything set up and I was good to go! She was a great help and I hope I can work with her more in the future. Again customer service and the product makes this so easy and smooth for my customers.

Joseph Maletta
MallFish Collectibles
MallFish.com

Mallfish Collectibles
United States
About 4 years using the app
August 7, 2018

This app works great! Maggie was super responsive and especially helpful when asked to tweak something on our emails. Thanks so much Maggie!

Toynk 2
United States
About 4 years using the app
August 10, 2021

Great app for customer loyalty. We have many people order specifically when we do increased rewards points promotions.

CCL Supplements
United States
About 4 years using the app
Smile.io replied August 10, 2021

Thank you so much for taking the time to leave us this review 💖 We're so happy to hear about your experience!

Edited October 24, 2018

Great app, easy to use!!!!!... staff is very helpful if any issues arise - Thank you Maggie you jam!

Chunkie Dunkies
United States
About 4 years using the app
August 30, 2022

Great app. Very easy to use. Our customers love it and there's great support if you have any issues and need help.

Green Beanz
Australia
About 4 years using the app
Smile.io replied August 31, 2022

Thank you so much for your kind words, Mick. We really appreciate you taking the time out to share your experience with us! Best, Joana 🙏

November 7, 2016

So far so good! integrated perfectly and easy tp ise.

Creationsbywill
United States
About 4 years using the app
Edited October 15, 2020

Great app. Our customers love it. Really helped us improve our customer experience and drive extra revenue.

Ayoba Yo
United States
About 4 years using the app