Smile: Loyalty Rewards Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,655)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.
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Great app. Our customers love it. Really helped us improve our customer experience and drive extra revenue.
Great app, fast respond and good service. Would like to recommend this app.
Easy to use and attract customer coming back to shop again.
Thanks for your kind and generous review! 💛
Love the new features with Smile Rewards. We were able to implement them fast. Thank-you Joana for the quick replies!! A+ service.
Thank you so much for the great review and five-star rating. We're happy to hear you found it super easy to use. 😄
Lynn from Smile was absolutely amazing! Managed to help me very quickly. Happy with Smile! Highly recommend!
Thank you so much for the kind words and for taking the time to leave this review! We really appreciate it 💖 And we are so glad that you've had a good support experience with Hannah — we think she's pretty great, too! 😊
Please let us know if there is anything else we can do to support you!
Cheers,
Smile Team✨
I have used Smile for several years and have been very satisfied. I recently had a billing concern and contacted customer service. I was extremely satisfied with the resolution to my concern, including the professional customer service received.
Thank you for your feedback. We do appreciate it and take it onboard. I've emailed to see if there is anything we can do to fix this situation and offer some alternative ideas.
We look forward to speaking with you.
David
Merchant Success team lead
We are just starting out with this rewards program. So far, it seems good. It was easy to set up and customize and our customers seem to be taking advantage of it. Hopefully it will propel our business even further.
David delivered exceptional customer service in order to make Smile work for our company.
Thanks so much for taking the time to leave this review! We agree that David is exceptional 🤩
Don't hesitate to reach out if you have any questions. We're always here if you need us!
Smile Team ✨
We love how easy this is to set up and modify! The notifications and the way it works when automatically adding up our customer's swag points takes the guess work (and I do mean WORK) out of it. Thank you!
I'm still learning about all it has to offer. David was helpful in getting me going in the right direction, when I had some questions.
Thanks for leaving a review! We agree that David always goes the extra mile 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
Fast setup within 5mins! It's definitely easy to use! :)