Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,529)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

July 14, 2016

We are just starting out with this rewards program. So far, it seems good. It was easy to set up and customize and our customers seem to be taking advantage of it. Hopefully it will propel our business even further.

Blush And Bashful
United States
About 4 years using the app
November 15, 2016

We love how easy this is to set up and modify! The notifications and the way it works when automatically adding up our customer's swag points takes the guess work (and I do mean WORK) out of it. Thank you!

Grace Thru Faith
United States
Almost 4 years using the app
June 30, 2016

Fast setup within 5mins! It's definitely easy to use! :)

Ztyleco
Singapore
Almost 4 years using the app
November 4, 2018

The reward points rules are easy to setup. It is intuitive for customer to navigate and learn the rules. I enjoy using this app in my pet toy online store

Chopper & Otis
United States
Almost 4 years using the app
March 2, 2023

We've used Smile for years and love them! They have fast customer service too, which is always a huge help.

The Root Collective
United States
Almost 4 years using the app
Smile.io replied March 2, 2023

Thanks so much for taking the time to leave a review! It was lovely assisting you today <3 -Jade

July 23, 2016

This is a great free app. Who doesn't love rewards? Now we can reward our customers for shopping and sharing ... at no additional charge to us. Thank you Sweet Tooth!

Functional Doctor
United States
Almost 4 years using the app
September 29, 2017

Maggie was so helpful to get ours configured just the way we wanted it.

We love this APP and so do our customers.

Xx

The Lucky Honey
United States
Almost 4 years using the app
October 16, 2016

Easy to use and great looking interface both at the frontend and backend.
A bit high priced but highly recommended for the features and look provided.

We use them on our website.
www.duemaesta.com

Due Maesta
Hong Kong SAR
Almost 4 years using the app
Edited October 8, 2024

www.promoviniles.com - Panama
We love Smile. We start using the Free Plan, them the Starter Plan and now the Growth. Now we have the VIP Program included. I love that they have adapted to a more accessible pricing structure.

My customer love receive points and I love to have loyal customer.
This type of program sets me apart from my competitors.

Promo Viniles Panamá
Panama
Almost 4 years using the app
Smile.io replied June 8, 2023

We love to see you growing with Smile! Thanks so much for taking the time to leave a review. It means so much to us, and we can't wait to see how Smile helps you grow even more.

- The Smile Team 💛

Edited May 17, 2022

Extremely excellent customer service. David is really help and even go extra miles to help us. Superb apps to use and this apps can increase your brand exposure and with this reward will make customer happy to continue shopping with us. well done Smile. thank you for your great apps.

iElder.Asia
Malaysia
Almost 4 years using the app
Smile.io replied October 21, 2020

Thank you for the kind words and five-star rating! We truly appreciate it! 😄