Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (7,003)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and repeat purchases through its loyalty program. It's noted for its user-friendly interface, customization options, and seamless Shopify integration. Features like rewards and VIP systems are straightforward and effective. Customer support is responsive and professional, contributing to a positive user experience and increased sales.

June 22, 2021

they were great to jump in with customer service over chat! I had support within minutes and my questions were answered

Uma Oils
United States
Almost 3 years using the app
Smile.io replied June 23, 2021

Thank you so much for the 5-star review ✨Excellent to hear that you are happy with the customer service being provide through live chat!

April 25, 2024

Great app been using it since 2021! Also amazing and fast customer service from Hannah! She listened in and help me out.

NORDIC DISC GOLF
Sweden
Over 2 years using the app
Smile.io replied April 26, 2024

Thanks so much for leaving a review! So glad to hear that Hannah was quick and you found her to be amazing. We love to hear that 🥰

Thanks for being our merchant these last 3 ...

June 18, 2019

We've been using this app on our Shopify store for well over a year. Works great, and does what it says. No issues.

Sweet Tea 'N Biscuits
United States
Almost 3 years using the app
Smile.io replied June 19, 2019

Thank you for the five-star review! :) We're happy to hear you're loving Smile!

February 22, 2023

David from CS is amazing! He was so helpful in explaining our customer engagement and offering tips on how to make our business exceed our goals. This is THE app to get if you want to manage rewards points!!

TCO Fly Shop
United States
Almost 3 years using the app
Smile.io replied February 22, 2023

WOW~! 🤩 Thank you for taking the time to leave this most lovely review 😊 We agree: David IS amazing 💪✨

- Lisa & the Smile Team💛

June 27, 2023

Excellente application pour mettre en place un système de fidélité (à la fois en ligne et en boutique physique, via Shopify POS) et excellent support. Merci

Colorful Black
France
Almost 3 years using the app
Smile.io replied June 28, 2023

Merci pour vos aimables paroles, nous apprécions vraiment que vous preniez le temps de nous laisser un avis.

S'il vous plaît laissez-nous savoir s'il y a autre chose que nous ...

September 1, 2023

Great way for customer to redeem loyalty points

SkincareEssentials
United States
Almost 3 years using the app
Smile.io replied September 3, 2023

Thank you so much for your kind review. We really appreciate it! 💖

August 24, 2023

Easy to use for us being the retailer and for our customers too. Great help desk for if you ever need it.

Lamingtonnz
New Zealand
Over 2 years using the app
Smile.io replied August 28, 2023

Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊

Lynn & Smile Team✨

October 18, 2023

Easy to use.

Jazz & Co. Creations
United States
Over 2 years using the app
Smile.io replied October 20, 2023

Thanks so much for taking the time to write this review! We really appreciate it 🤩

Smile Team ✨

March 14, 2024

Bill and the Team at Smile were wonderful in listening and understanding the issue I had due to a recent change to my account that I brought to their attention. Within 48 hours they proposed a solution and implemented it with care and concern. I wish EVERY one of my vendors, software suppliers and more worked this way, the world would be a much better place with much bigger SMILEs, thats for sure ...

Upside Goods Co.
United States
Over 2 years using the app
Smile.io replied March 16, 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

September 27, 2023

Great service from Nicole in helping me get on a different plan that actually saved me money and better fits the needs of our business.

Roma Designer Jewelry
United States
Over 2 years using the app
Smile.io replied September 29, 2023

Thank you so much for your kind review we really appreciate it. 🙏

Please let us know if there is anything else we can do to help.

Cheers,
The Smile team 💛