Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,684)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for boosting customer retention and engagement through its rewards and loyalty programs. They appreciate its user-friendly interface and customizable features that support diverse business needs. The support team is frequently commended for their quick, professional assistance, enhancing merchant satisfaction. Merchants note a significant increase in customer loyalty and average order values, recommending the app for its comprehensive features and exceptional support.

June 9, 2017

The customer service with Smile is awesome. I have been using the loyalty rewards program for about a month and it's already helped sales take off. When I decided to move into the referrals side I was a bit confused. So I got on the live chat (which by the way is an awesome function) and I started talking with Abby. After my many many questions we had everything set up and I was good to go! She was a great help and I hope I can work with her more in the future. Again customer service and the product makes this so easy and smooth for my customers.

Joseph Maletta
MallFish Collectibles
MallFish.com

Mallfish Collectibles
United States
About 4 years using the app
August 7, 2018

This app works great! Maggie was super responsive and especially helpful when asked to tweak something on our emails. Thanks so much Maggie!

Toynk 2
United States
About 4 years using the app
August 10, 2021

Great app for customer loyalty. We have many people order specifically when we do increased rewards points promotions.

CCL Supplements
United States
About 4 years using the app
Smile.io replied August 10, 2021

Thank you so much for taking the time to leave us this review 💖 We're so happy to hear about your experience!

Edited October 24, 2018

Great app, easy to use!!!!!... staff is very helpful if any issues arise - Thank you Maggie you jam!

Chunkie Dunkies
United States
About 4 years using the app
August 30, 2022

Great app. Very easy to use. Our customers love it and there's great support if you have any issues and need help.

Green Beanz
Australia
About 4 years using the app
Smile.io replied August 31, 2022

Thank you so much for your kind words, Mick. We really appreciate you taking the time out to share your experience with us! Best, Joana 🙏

November 7, 2016

So far so good! integrated perfectly and easy tp ise.

Creationsbywill
United States
About 4 years using the app
Edited October 15, 2020

Great app. Our customers love it. Really helped us improve our customer experience and drive extra revenue.

Ayoba Yo
United States
About 4 years using the app
January 17, 2024

Great app, more importantly, great suppot. We had a bug that caused the launcher to not show up properly, the team was amazing in resolving the issue :)

Sniff & Bark
Canada
Almost 4 years using the app
Smile.io replied January 18, 2024

Thanks for your kind words! I'm really glad we were able to help :)

- Angie, Smile Team

November 29, 2021

Great app, fast respond and good service. Would like to recommend this app.
Easy to use and attract customer coming back to shop again.

ADS Pet Store
Australia
About 4 years using the app
Smile.io replied November 29, 2021

Thanks for your kind and generous review! 💛

Edited December 14, 2024

Love the new features with Smile Rewards. We were able to implement them fast. Thank-you Joana for the quick replies!! A+ service.

CSR Building Supplies
Canada
About 4 years using the app
Smile.io replied December 22, 2020

Thank you so much for the great review and five-star rating. We're happy to hear you found it super easy to use. 😄