Smile: Loyalty Rewards Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,667)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for enhancing customer retention and boosting order values through its rewarding points system. It features a user-friendly interface with customizable loyalty and referral programs. The app integrates well with Shopify and is noted for its reliability. Customer support is highlighted for its responsiveness and helpfulness in optimizing loyalty programs, making it a valuable tool for improving customer loyalty and business growth.
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great app and good support system! Customers relate easily with it and allows for specific branding opportunities
Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊
Lisa - Smile Team ✨
Update, Thank you to Smile for being flexible and working with small business.
*Like many other small businesses here, we're looking for an alternative after the huge price hike. We're not using any of the features of the highest tier plan except the points.*
Thank you for taking the time to leave us your feedback. It is helpful for us to learn how we can improve for small businesses. I've reached out via email to see if we can help resolve this situation for you.
We just implemented the free version to test the waters on our shop, allbabyorganics.com. Set up was a breeze and took all of 15 minutes! Time will tell, but this app looks very promising and we're expecting it to help drive traffic and customer loyalty! If it works as planned, we'll definitely consider the upgrade to 'Basic' or higher based on our experience thus far!
Generally the app functionality is good. Only a small percentage of customers actually sign up for Rewards and use it for discounts. One thing I don't like is that in the Discounts section in Shopify, it populates all of the generated discount codes. I wish there was a way to avoid that. Customer service is superb! Nicole helped me with some button display issues, and she was very responsive and informative. Thank you!
Thanks for taking the time to leave us your feedback. It was great chatting with you and I'm glad we were able to help you today.
I reached out to you personally and offered a solution to keeping your discount codes organized in Shopify, as well as a program review with one of Merchant Success Managers to help you increase your program engagement.
Let us know if there is anything else we can do for you!
Nicole
I really love this app and their quick and helpful service, thanks!!! You are great! Our customers love the loyalty program as well!
Hey Annie! Thanks so much for the five-star rating! 🤗
Joana helped and answered my questions quickly and clearly! Love this app so far!
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
Its early days for us and this app but right away its incredibly easy to use and incorporates the functionality of several different apps that we had been considering for loyalty/rewards/referral. It slots itself effortlessly into our Shopify site and looks really clean and presentable even with the Sweettooth branding visible (we are on a basic paid plan, not one of the premium paid plans).
We are just finalising the configuration process and will officially launch this weekend... We'll report back in a few weeks
Great support, thanks for your quick help Lisa
Thanks for taking the time to leave a review! We also think Lisa is super awesome 🤩
Don't hesitate to reach back out if there is anything else we can do for you!
La aplicacion funciona excelente, tiene muy buenas funciones y me ha generado una muy buena base de clientes fieles y ademas el soporte es increible.
Gracias por las amables palabras, realmente apreciamos que se haya tomado el tiempo para darnos una reseña. No dude en comunicarse con nosotros si necesita ayuda help@smile.io 🙌
Very easy to use and quick to set up! Wonderful app! Thank you!