Smile: Loyalty Rewards Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,654)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.
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Great app and outstanding customer service! Very friendly staff who goes out of their way to help their clients. Thanks a lot!
Thank you so much for the five-star rating! We really appreciate the kind words! 😄
Smile is fantastic and easy to use - gets better all the time. We have used this app to improve our AOV and customer retention rate. I love how it allows seamless integration with other apps that we use to supercharge the efforts we have across all channels. On top of this, their customer support team has been incredibly helpful and we have had nothing but a positive experience with them.
Thank you so much for your amazing review!
Really happy to hear about your experience with the seamless integrations between us and other apps. We also loved the Podcast that you recorded with us. Thanks again! 🙌
Very helpful! Our customers love the new loyalty program!
Great app once you have set up all of the required levels of discount etc! It's a very nice add on app for any store. Recommended!
Check out our site for a live demo - www.mintapple.co.uk
Cheers Guys :)
Super easy setup and user-friendly to get our customers on board and taking various actions. Adding this to an e-commerce store is a no-brainer!
Thanks so much for your 5-star review and for choosing Smile! 💖
I am still working through setting it up, but wow it is really easy!
Decent features on the basic plan, but the main selling point is the customer service which is very helpful and responsive.
Thank you so much for the review! 🙏 We take pride in our customer service, if there’s anything else we can do, please let us know! Happy holidays! ✨
Smile has changed the game for us. We have been a customer since 2021 and have not been disappointed since. Their online chat support is a breath of fresh air and is always super helpful. Lynn in particular went above and beyond for us and we greatly appreciate it. We look forward to many more years with Smile!
Thanks for leaving a review! We think Lynn is pretty excellent too :) We are happy that you have been enjoying Smile and our service over the years!
Don't hesitate to reach back out if you have any questions. We're always here when you need us!
Smile is an easy to use rewards app, and they integrate with the subscription system we use. Integrates easily, which is especially useful when just starting out. Customer service (David specifically!) is really helpful and answers quickly. Would recommend, especially for small businesses.
Hello, Thank you so much for your feedback. I am delighted you like our app and customer service. I have reached out directly to discuss your pricing concerns and hope we can come to a solution you will be delighted with.
Best regards
David
This is truly an AWESOME Review App. I've been using it for over a year. It is terrific for helping us incentivize our customers to be stay onboard with our company using Customer Reward Points. I couldn't imagine running our store without it. But recently I had a problem when I accidentally deleted the app form our store. I reinstalled the app, but in the process we had lost all of our customer points data. I reached out to their support and they were able to send us a CSV backup of our customer file with the points. I simply uploaded the data back into our account and we were back in business. The Smile team were rock-stars helping us sort out the problem. And they sure put a "Smile" back on my face in the process. Highly recommended app for the service it provides and for the excellent support they provide if it's ever needed.
Thank you so much for your lovely review - we're so glad to hear that you were able to get the help you needed from our customer service team 🤩