Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,690)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for boosting customer retention and engagement through its rewards and loyalty programs. They appreciate its user-friendly interface and customizable features that support diverse business needs. The support team is frequently commended for their quick, professional assistance, enhancing merchant satisfaction. Merchants note a significant increase in customer loyalty and average order values, recommending the app for its comprehensive features and exceptional support.

January 9, 2024

Great support and improving all the time

meatbox.com
United Kingdom
Over 3 years using the app
Smile.io replied January 10, 2024

Thank you so much for taking the time to leave this review & for your kind words 💛 Everyone here at Smile really appreciates it!

✨ Smile Team ✨

April 28, 2022

super intuitive, great support, always available to help optimize the program! Would recommend Smile to anyone who needs an incentivizing rewards app on their store!

Nominal
United States
Over 3 years using the app
Smile.io replied April 28, 2022

We are so glad you are enjoying smile! Thanks for taking the time to leave a review. It was great chatting with you today 💛 Nicole

March 6, 2024

The app works well and the support team is very helpful and accommodating!

Emme Diane
United States
About 3 years using the app
Smile.io replied March 8, 2024

Thank you for your kind review!

September 23, 2016

this app is not bad, i just wish i could do more customisation with the basic account

Berrylacewigs
Canada
Over 3 years using the app
July 14, 2022

Great app with great options and amazing support! Way better value than some of the competition (YOTPO loyalty) and such better customer support!

Candles By Carol
United States
Over 3 years using the app
Smile.io replied July 15, 2022

Thank you so much for this amazing review 🙌 🙌 🙌 It was great chatting with you & we're so happy to hear you're loving the Smile app 🤩

💖 Lisa

Edited August 28, 2024

Smile app is easy to work with, but if you do need help, their customer service team (thanks, Nicole!) is right there and ready to help you out.

Special thanks to Lisa for the prompt answers to my questions (Aug 28, 2024)!

Smidge®
United States
Over 3 years using the app
Smile.io replied October 15, 2023

Thank you so much for your kind review. We really appreciate it! 💖

Smile Team ✨

May 4, 2021

Great app, easy to use, does a great job integrating into the theme. Would highly recommend this app based on what is possible through the free tier.

This is good fun
United Kingdom
Over 3 years using the app
Smile.io replied May 5, 2021

Thanks for the review! Glad to hear you've found Smile to be amazing 🤩

July 11, 2023

Very helpful and quick responses. She walked me through the answers to all my questions and helped me decide to switch my loyalty program to Smile. With their features and price, I'm super happy using them now. Switching to them was the best thing for my customers

Chris's Ice Cream
Canada
Over 3 years using the app
Smile.io replied July 13, 2023

Thank you so much for your review 🤩 We really appreciate your kind words!

Please don't hesitate to reach out if there is anything else we can help you with 😁

✨ The Smile Team

June 21, 2022

Great app to keep customers and to keep customers.. Also customer service is great ... quick replies and ready to help!

yeehawcowboy
United States
Over 3 years using the app
Smile.io replied June 23, 2022

Thanks for leaving your kind review, we are super happy to hear that you are loving out customer service :)

May 11, 2022

Customers love this app. It creates loyalty and repeat customers. Customer service is friendly and helpful. It's a simple app to use. Recommend.

Goodie Vibes
Canada
Over 3 years using the app
Smile.io replied May 11, 2022

Thank you so much for your Good vibes :) We appreciate you taking the time to leave a review. -Jade <3