Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,529)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

September 24, 2020

Smile.io has been amazingly easy to integrate and manage. Simple for our customers, extremely flexible in terms of rewards settings and referrals. And most importantly they have amazing customer support in case you ever do have a question. 5-STARS!

Gourmesso Coffee
United States
Almost 4 years using the app
Smile.io replied September 29, 2020

Thank you so much for your awesome review~ We're so happy to hear that you are finding the app easy to use! 💖

September 24, 2020

Great app and even better customer service! In the process of getting everything synced over from our previous loyalty program, can't wait to launch this new one with Smile!

Detour Sunglasses
United States
Almost 4 years using the app
Smile.io replied September 29, 2020

Thank you so much for your lovely review 💖 Please don't hesitate to reach out to support if we can help with anything!

September 7, 2018

Maggie is fantastic in customer service. If you have an issue, she gets it fixed immediately. Great app, it does generate alot of return customers!

Friendly Box Breaks
United States
Almost 4 years using the app
December 13, 2017

Love the support staff! They are fast, and friendly! Maggie was super helpful today:)

Tval Skincare
Canada
Almost 4 years using the app
November 23, 2015

I am currently using the free version and it adds a ton of value to my website. I am excited for the business to scale so that I can take advantage of the paid features of this app. Thank you!

Cabooties
United States
Almost 4 years using the app
August 26, 2020

Great app and easy to use. It included everything that we needed in a loyalty rewards program. Excellent customer service as well!

Beeja May
Canada
Almost 4 years using the app
Smile.io replied August 26, 2020

Thank you so much for your 5-star review! We love hearing about your experiences and feedback, thank you for sharing! 💖

July 7, 2023

This app is wonderful! Easy to use and they have great support. Jade was so nice and she helped me with some updates following some business changes. It's so nice to know that you are supported within minutes of reaching out. I'm happy with the connections to social media where my customers can earn points for signing up or sharing my products and/or blogs on these platforms. :)

Mila Inspired LLC
United States
Almost 4 years using the app
Smile.io replied July 7, 2023

Thank you for taking the time to leave your kind review. It was wonderful assisting you today ❤️ - Jade & The Smile Team

October 7, 2016

Great app for loyalty reward points!

Perfume Amour
United States
Almost 4 years using the app
August 1, 2016

Just installed, seems great so far!

Sparkle Sweat Shop
United States
Almost 4 years using the app
June 24, 2017

Easy to install! Great customer service, customers love it!

Ears Full Of Sugar
United States
Almost 4 years using the app