Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,513)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

October 7, 2016

Great app for loyalty reward points!

Perfume Amour
United States
Almost 4 years using the app
August 1, 2016

Just installed, seems great so far!

Sparkle Sweat Shop
United States
Almost 4 years using the app
June 24, 2017

Easy to install! Great customer service, customers love it!

Ears Full Of Sugar
United States
Almost 4 years using the app
December 31, 2018

Amazing updates this year! Thanks so much for allowing more customization to the layout/position of the launcher. The ability to hide the launcher on certain pages is also a very important feature for mobile store displays. Customers were having difficulty being able to click "add to cart" on a product because of the launcher placement on product pages. Thanks a ton; great app!

WHYLD Skincare
United States
Almost 4 years using the app
Edited August 14, 2020

This is by far the best Loyalty Rewards App available for shopify at the mosty reasonable price considering the customisation. It allows for the small business owner to get something solid in place in order to grow, starting at a mere 50 bucks. I love this program and I capitilized within 24 hours by social media marketing and Klaviyo integration. The only things it's missing, which may be something I get as I upgrade, is the ability to reward people for leaving a review. That would be awesome at the entry stage. I give this App 4.5 stars but will put down 5 as this is essential to any small business starting out and indeed going forwards. I can't see me ever uninstalling this amazing app.

UPDATE: Now I am definitely giving this a 5 star review. I added the Judge.me app, integrated it and now my customers have the option of gaining reward points for leaving product reviews. I am satisfied!

WytchWood
United States
Almost 4 years using the app
Smile.io replied August 14, 2020

Thank you so much for this amazing review! It's so great to hear that we're able to help you grow!

January 2, 2023

Fantastic app, Have it used for a while. Will continue to use it in the future. Highly recommended..

Beard and Bones
United Kingdom
Almost 4 years using the app
Smile.io replied January 4, 2023

Thank you so much for your generous vote of confidence, knowing we have provided a consistently remarkable experience makes us very happy - we will keep up that work!
- the Smile Team :)

January 16, 2017

Unbelievably easy to work with. Thumbs up for the great work!!!

Maisonq
Singapore
Almost 4 years using the app
April 29, 2022

Great Customer Service Every time! Very responsive. Love the videos they are able to send. I would recommend

Fragrance Market
United States
Almost 4 years using the app
Smile.io replied April 29, 2022

Thank you so much for taking the time to leave a review, we love that you are enjoying the videos :) Thanks for the kind words!

October 13, 2015

Very easy on boarding process

Oncore Golf
United States
Almost 4 years using the app
May 23, 2023

Great customer service from Andrea. Very timely in responses which we value, and went above and beyond to address the questions asked. The app itself is user friendly and we are looking forward to extending the integrations we currently use to provide more value for our end customers. Good job guys..

nutcare
Australia
Almost 4 years using the app
Smile.io replied May 24, 2023

Thank you for your review. We are delighted you find our app user-friendly. Please reach out if you need any help with your integrations.

Cheers

The Smile team