Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,667)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and boosting order values through its rewarding points system. It features a user-friendly interface with customizable loyalty and referral programs. The app integrates well with Shopify and is noted for its reliability. Customer support is highlighted for its responsiveness and helpfulness in optimizing loyalty programs, making it a valuable tool for improving customer loyalty and business growth.

February 23, 2024

Fast & helpful customer service

Bubbsi
United States
Almost 3 years using the app
Smile.io replied February 27, 2024

Thanks so much for taking the time to leave a review!

Yours in Loyalty,

✨ The Smile Support Team ✨

August 27, 2021

Five stars for a very prompt reply from the support staff even before I started using the app. Will update my review once I try out the app.

Croatia Honestly
United Kingdom
About 3 years using the app
Smile.io replied August 28, 2021

Thanks for sharing your kind and honest feedback :) We'd love it if you could come back and update the review once you've had some more time with the app! 🙏

November 27, 2016

Works well for me
https://fortivitum.com/

Fortivitum Com
Ireland
About 3 years using the app
July 11, 2021

AMAZING app! I RECOMMEND to any Shopify store!! The free features are unreal and REALLY appreciated for us little shops just starting out and who don't have much money. Please keep up the good work and thank you very much!!

Juicy-Junk
United States
About 3 years using the app
Smile.io replied July 13, 2021

Thank you so much for this! It really put a smile on our faces :)

Edited August 14, 2020

Luxurious Littles, LLC has been with Smile for almost a year now and I absolutely love this app. I was considering changing because I switched my subscription platform, well there was no need. Customer service was top notch (I love being able to chat online), Smile has so many options for rewards and point opportunities not to mention Tess helped me connect Smile with my new platform. This has indeed made me "Smile".

Luxurious Littles, LLC
United States
About 3 years using the app
Smile.io replied August 14, 2020

Ah - that really is wonderful to hear. Thank you so much for taking the time to leave us this lovely review! 💖

January 4, 2022

It's a good enough software for what it does, but god help you if you forget that you're being billed and ask for a refund since you stopped using the service. Totally my fault, but yeah, just a reminder that always double check your monthly charges every month so you don't have to ask for a refund and get turned down.

HercLéon
United States
About 3 years using the app
Smile.io replied January 5, 2022

Hello! I've reached out to you over email to see if we can find a solution. We understand that managing a business can be a lot and we don't want you to be penalized for forgetting a subscription. Thank you for the honest feedback, I'm confident we can make something work.

October 19, 2020

Fantastic rewards program that integrates seamlessly with Shopify. Their customer service is extraordinary.

Goodmylk
India
About 3 years using the app
Smile.io replied October 19, 2020

Thank you so much for the five-star rating! Our team really appreciates your support! 😄

October 2, 2014

Clean & simple!
Great customer service and best of all its free!

Definitely increased the amount of transactions & sales for us instilling a rewards program :)

Soho Style
United States
About 1 month using the app
November 29, 2021

Smile provides one of the best customer services in the game. Loved the speed of troubleshooting and hand holding by Christian.

Dewzi
Canada
About 3 years using the app
Smile.io replied November 30, 2021

Thank you SO much for this lovely review 💖 We agree - Christian is absolutely amazing! 🤩
Please don't hesitate to reach out if we can help with anything else 🙌

October 20, 2023

The reps are very helpful, especially Jade! =D

Blissy
United States
About 3 years using the app
Smile.io replied October 24, 2023

Thanks for leaving a review! We agree that Jade is indeed excellent 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨