Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,656)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.

November 29, 2023

over and over again smile exceeds my expectations of their customer service! I've requested some truly ridiculous things and every time they come through and help me out big time!
really doing the loyalty thing right.
Thanks lisa!

Sow True Seed
United States
Almost 4 years using the app
Smile.io replied December 2, 2023

Wow, thank you so much for these kind words! They really inspire us to keep pushing to provide an awesome product for you 💖

We are always delighted to help.

Thank you
Smile Team ✨
The Smile team.

December 13, 2017

Love the support staff! They are fast, and friendly! Maggie was super helpful today:)

Tval Skincare
Canada
Almost 4 years using the app
November 23, 2015

I am currently using the free version and it adds a ton of value to my website. I am excited for the business to scale so that I can take advantage of the paid features of this app. Thank you!

Cabooties
United States
Almost 4 years using the app
August 26, 2020

Great app and easy to use. It included everything that we needed in a loyalty rewards program. Excellent customer service as well!

Beeja May
Canada
Almost 4 years using the app
Smile.io replied August 26, 2020

Thank you so much for your 5-star review! We love hearing about your experiences and feedback, thank you for sharing! 💖

July 7, 2023

This app is wonderful! Easy to use and they have great support. Jade was so nice and she helped me with some updates following some business changes. It's so nice to know that you are supported within minutes of reaching out. I'm happy with the connections to social media where my customers can earn points for signing up or sharing my products and/or blogs on these platforms. :)

Mila Inspired LLC
United States
Almost 4 years using the app
Smile.io replied July 7, 2023

Thank you for taking the time to leave your kind review. It was wonderful assisting you today ❤️ - Jade & The Smile Team

October 7, 2016

Great app for loyalty reward points!

Perfume Amour
United States
Almost 4 years using the app
August 1, 2016

Just installed, seems great so far!

Sparkle Sweat Shop
United States
Almost 4 years using the app
January 3, 2024

My technician Lisa was able to answer my question in a prompt and timely manner. Thanks!

Hush
Canada
Over 3 years using the app
Smile.io replied January 4, 2024

Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you!

Lisa - Smile Team✨

June 24, 2017

Easy to install! Great customer service, customers love it!

Ears Full Of Sugar
United States
Almost 4 years using the app
December 31, 2018

Amazing updates this year! Thanks so much for allowing more customization to the layout/position of the launcher. The ability to hide the launcher on certain pages is also a very important feature for mobile store displays. Customers were having difficulty being able to click "add to cart" on a product because of the launcher placement on product pages. Thanks a ton; great app!

WHYLD Skincare
United States
Almost 4 years using the app