Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,513)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

October 7, 2020

Rachel was incredibly helpful with our setup and answering our questions. We look forward to using the rewards programming.

My TickTalk
United States
Almost 4 years using the app
Smile.io replied October 9, 2020

Thank you so much for your 5-star review! We agree - Rachel is super helpful! 💖

April 29, 2016

Amazing! Super easy to set up and use from store owner POV. From trailing it as a customer, it's even easier. Love that it's available for mobiles and doesn't take over the screen. I was using another Loyalty Rewards App, but this one is far superior.

Snug As A Pug
United Kingdom
Almost 4 years using the app
October 18, 2023

Love the app. Mack was super awesome and helped me out with some things. Would highly reccommend it.

YVR Cookie
Canada
Over 3 years using the app
Smile.io replied October 19, 2023

Thanks for taking the time to leave a review! We also think Mack is super awesome :)

Don't hesitate to reach back out if there is anything else we can do for you.

March 10, 2017

Great app! Saved me tons of money I planned to invest in another Loyalty program.

Palladio
United States
Almost 4 years using the app
February 19, 2016

The H2O team at WaterCheck.biz > and all of our water loving customers > absolutely love Sweet Tooth Loyalty Rewards app. The app is sweeet.

Sweet Tooth is simple. It works out of the box (even though there is no box). And the support staff is on top of their game.

Thanks Sweet Tooth for being top shelf. Five organic sugar stars all the way.

Watercheck Biz
United States
Almost 4 years using the app
September 23, 2021

Quick and solid customer support. Good working widget. Does what it says it does. Hefty price, but worth it.

Ekster®
United States
Over 3 years using the app
Smile.io replied September 23, 2021

Thank you so much for your review and your feedback! This is truly valuable to us 🙏

December 29, 2021

Ok, that was ridiculously easy to set up and get running. Free plan is just enough to be very useful and gives us incentive to upgrade eventually as the program starts doing its thing.

Belfast Performance
United States
Over 3 years using the app
Smile.io replied January 4, 2022

Thank you so much for taking the time to leave us this review 🦋

August 31, 2023

I love Smile.io. Several customers have already redeemed points. The interface is user friendly and pleasing to the eye. And their customer service is friendly and knowledgeable.

Dermaly Shop
Canada
Over 3 years using the app
Smile.io replied September 1, 2023

Thank you so much for this review 💛 We are so glad to hear that your loyalty program is off to such a great start 🚀🌈 Can't wait to see where it goes! We'll be here if there is ever anything else we can help you with 😊

Smile Team✨

April 29, 2022

I spoke with Jade and she was super friendly and knowledgeable. She answered my question right away and my problem was resolved!!

Divine Purity
United States
Over 3 years using the app
Smile.io replied April 29, 2022

It was an absolute pleasure helping you today, thanks for taking the time to leave a review :) -Jade <3

October 29, 2016

Just what we were looking for, rewarding our customers for purchasing our products.

Morgans Brew Tea
United Kingdom
Over 3 years using the app