Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,442)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its loyalty and rewards programs, noting significant improvements in customer retention and sales. They appreciate its easy setup and management, customizable features, and the inclusion of loyalty landing pages and points on product pages. The customer support is particularly praised for being responsive and offering valuable guidance on optimizing loyalty programs.

August 19, 2024

Great app with great customer support, especially Cole!

Collagen For Her
United States
About 3 years using the app
Smile.io replied August 31, 2024

Thanks so much for taking the time to leave a review! We genuinely do appreciate it 🙏

Yours in Loyalty,

✨ The Smile Support team ✨

October 10, 2024

Shelby was extremely helpful and followed up with me several times to make sure I had all my questions answered. Excellent customer service!

Frenchie Tale
United States
4 days using the app
Smile.io replied October 12, 2024

Thanks so much for taking the time to leave a review! We genuinely do appreciate it 🙏

Yours in Loyalty,

✨ The Smile Support team ✨

September 26, 2024

We had nothing but issues with 3 other Loyalty Programs, and are so happy to say that Smile is the only app that ticks every box we need (and what we believe is the absolute fundamental features of a loyalty app to engage customers during purchasing and checkout). Well done Smile! And a special shout out to Lisa for all her help during the onboarding and my endless questions and need for support. Thank you so much for all your help Lisa!

Newtrino International
Portugal
4 days using the app
Smile.io replied September 29, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

September 3, 2024

Excellent support and fast response time

VMI Sports
United States
About 2 years using the app
Smile.io replied September 5, 2024

Thanks so much for taking the time to leave a review! We genuinely do appreciate it 🙏

Yours in Loyalty,

✨ The Smile Support team ✨

August 13, 2024

Very nice! Thank you very much.

Eightvape
United States
Almost 8 years using the app
Smile.io replied August 15, 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

October 22, 2024

Customer service is very responsive and helpful they were able to help me set up our rewards program.

Gather + Harvest
Australia
19 days using the app
Smile.io replied October 23, 2024

We are so happy to hear you had assistance getting your program set up. We are looking forward to watching it thrive!

October 15, 2024

App is really in depth and the support team are incredibly helpful. Highly recommended.

Powerlete
United Kingdom
Over 2 years using the app
Smile.io replied October 16, 2024

Thank you for your kind words! We are so happy to hear that you'd highly recommend us - we look forward to watching your program thrive!

September 19, 2024

Very happy with the support! They go above and beyond and are very responsive.

Capitalkidz
United States
Over 5 years using the app
Smile.io replied September 22, 2024

Thank you so much for taking the time to leave this review!

We really appreciate it 💖

Don't hesitate to reach out if you have any questions,

Smile Team ✨

October 11, 2024

Starting our Loyalty programm with SMILE has been so easy and seemless. Our Customer responses have been great.
And Smile's customer services have been amazing - thanks

DAWL Diet Co.
United Kingdom
10 days using the app
Smile.io replied October 12, 2024

We hope you enjoy the app and find it useful for your business! Thanks for leaving a lovely review about our customer support :)

June 25, 2024

Smile has been a wonderful, easy tool to use on our stores! Mike has curated a wonderful team and really takes care of long time loyal customers. Ive gotten wonderful, easy help from Lisa, David and other team members as well.

Atsuko
United States
Over 3 years using the app
Smile.io replied June 27, 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

- Smile Team ✨