Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,700)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its loyalty and rewards features that boost customer engagement and retention. They appreciate its user-friendly interface, customizable loyalty programs, tiered rewards, and referral systems. The integration with Shopify is seamless, ensuring easy management. Its performance is reliable, and customer support is noted for being responsive and effective in providing assistance and resolving issues quickly.

January 15, 2025

this is really good app to incentivise customer for being a brands loyal customer.

GIRORGANIC
India
Over 2 years using the app
Smile.io replied January 17, 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

February 11, 2025

So far so good! I had a question about set up and customer service was so kind and helpful! Really excited to see this program blow up on our site :D Thanks y'all!

J Heart CBD
United States
5 days using the app
Smile.io replied February 12, 2025

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

November 27, 2024

Online support is great, still getting head around the app and how to make it worth our customers while as well as creating ease of use for staff.

BAZAAR BOUTIQUE
New Zealand
Over 5 years using the app
Smile.io replied November 29, 2024

Thank you for your review, please reach out to our support team if you have any questions, to make sure you're getting the most value out of Smile!

December 6, 2024

I'm new to the app but it has been good so far.

Shelby was extremely helpful today and gave me a solution to my problem almost immediately. Great job by her today.

Rowster Coffee
United States
About 4 years using the app
Smile.io replied December 8, 2024

Thank you for your review. Our support team have reached out to see if there is anything else we can assist you with :)

December 2, 2024

Lisa was very helpful. It was fantastic to learn that the reward points could be redeemed both in-store and online. Great app.

Molly's Market
Canada
Over 3 years using the app
Smile.io replied December 3, 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

February 21, 2025

Smile.io was easy to install and configure. The support team was very helpful and responded to all my questions promptly. I highly recommend Smile.io

Seven 8ths
United States
3 months using the app
Smile.io replied February 23, 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

February 17, 2025

Although I’m currently only using the free plan, the explanations for each section are clear and easy to understand. I encountered some issues during the setup, but after consulting customer support, they made adjustments for me based on my specific problem. It was really helpful and friendly!

Furnifort
Japan
About 19 hours using the app
Smile.io replied February 20, 2025

Thanks for leaving us a 5-star review!

Don't hesitate to reach out if you have any questions.

Smile Team ✨

February 18, 2025

Customer service was great. Thank you Hannah!

Myco Pet
Canada
About 1 year using the app
Smile.io replied February 21, 2025

Thank you for taking the time to leave this review!

February 10, 2025

Solid app with quick and friendly customer support. Compatible and easy to navigate.

Nano Genesis Labs
United States
3 months using the app
Smile.io replied February 12, 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

March 7, 2025

Lynn was great! She helped me !

Blakely Bath & Co
United States
Over 2 years using the app
Smile.io replied March 11, 2025

Thank you for taking the time to leave this review :)