Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,616)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

October 4, 2024

Jade was very helpful and resolve the problem quickly!

BKIND WHOLESALE
Canada
Over 3 years using the app
Smile.io replied October 6, 2024

Thanks for leaving a review! We agree that Jade is indeed excellent 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

September 9, 2024

Great app, we've been using Smile for a while now and haven't had any issues.

Flare Audio Ltd
United Kingdom
Almost 5 years using the app
Smile.io replied September 10, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

October 14, 2024

Great services! thank you Lynn and Ezra.

flowers alley
Australia
About 3 years using the app
Smile.io replied October 16, 2024

Thanks so much for taking the time to rate us 5 stars! 🤩

- Smile Team ✨

October 8, 2024

Customer service was great! Lisa was very patient and helpful.

SneakerBAAS
Netherlands
Almost 5 years using the app
Smile.io replied October 11, 2024

Thanks for leaving a review and the kinds words for Lisa! We agree. 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

October 10, 2024

Andrea helped me w a problem I could not figure out. Easy directions from her and voila!!!

Selah James
United States
2 months using the app
Smile.io replied October 12, 2024

Thank you so much for the 5-star rating 💖

If you need any help, please do not hesitate to reach out.

Smile Team ✨

October 13, 2024

We’re currently integrating Smile.io into our site, and the experience has been fantastic so far! Their platform is easy to work with, and the customer support team has been amazing—super responsive and helpful every step of the way. They've really gone above and beyond to ensure our integration is smooth.

Highly recommend Smile.io to anyone looking for a reliable rewards platform with excellent support!

Davincified
United States
4 days using the app
Smile.io replied October 14, 2024

We are really glad to hear you've had a fantastic experience both within the app and with our customer support. We look forward to watching your program thrive!

Edited September 19, 2024

I am very satisfied to every features I experienced with Smile. The team also has a great customer relationship management that very helpful to find the best solution for every case we found.

Buttonscarves
Indonesia
Over 3 years using the app
Smile.io replied August 28, 2024

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏

Yours in Loyalty,

✨ The Smile Support Team ✨

October 3, 2024

Helpful & prompt customer service. The app is working well for us at the moment (we are on the free plan), but there is a small issue with guest nudge referrals not working. Apparently this is to do with the new Shopify checkout and Smile are working on a fix to this.

Enigma Component Shop Ltd.
United Kingdom
12 months using the app
October 3, 2024

Jade was great help and provided 5 star service in getting our program up and running!

Disc Golf Swag
United States
3 months using the app
Smile.io replied October 6, 2024

Thanks for leaving a review! We agree that Jade is indeed excellent 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

November 12, 2024

Excellent Customer Service!

Palladium US
United States
Over 4 years using the app
Smile.io replied November 13, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

- Smile Team ✨