Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,644)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

September 18, 2024

Smile has been wonderful for us. When we ran into an issue support was immediate and extremely helpful!

American Filament
United States
About 3 years using the app
Smile.io replied September 22, 2024

Thank you so much for taking the time to leave this review!

We really appreciate it 💖

Don't hesitate to reach out if you have any questions,

Smile Team ✨

December 13, 2024

Great app and customer service whenever I need it.

Wendy Meadows
United States
7 months using the app
Smile.io replied December 15, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Smile Team ✨

October 31, 2024

Fast and helpful customer service.

Vogt Silversmiths
United States
Over 2 years using the app
Smile.io replied November 2, 2024

Thank you so much for taking the time to leave this review!

We really appreciate it 💖

Don't hesitate to reach out if you have any questions,

Smile Team ✨

October 7, 2024

Jade was very helpful. I feel comfortable reaching out to her again should another question arise.

MadeWorn
United States
8 months using the app
Smile.io replied October 8, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

October 14, 2024

Great services! thank you Lynn and Ezra.

flowers alley
Australia
About 3 years using the app
Smile.io replied October 16, 2024

Thanks so much for taking the time to rate us 5 stars! 🤩

- Smile Team ✨

September 16, 2024

Very responsive and helpful! I have recently re-vamped my plan and they were very helpful in navigating best practices for best results :)

Acid Queen Jewelry
United States
Almost 5 years using the app
Smile.io replied September 17, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. 


Smile Team ✨

January 3, 2025

Very Easy to use - Works Great with Shopify POS!

937HEATZ
United States
About 2 months using the app
Smile.io replied January 5, 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

December 8, 2024

Excellent service!

Mr. Tools
United States
About 4 years using the app
Smile.io replied December 10, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Smile Team ✨

November 18, 2024

Great app and quick support.
I think it is missing analytics about the emails being sent to customers.

SabersPro
United States
About 1 month using the app
Smile.io replied November 21, 2024

Thank you for your review. A member of our team has reached out to address the points you mentioned here - we look forward to chatting with you!

September 11, 2024

Been using Smile for awhile. everything works like what I wanted. Satisfied. and would like specifically give a 5 star rating to Hannah who reply me in a fast manner and got my problem solved immediately.

Bros - Living Wing Sdn Bhd
Malaysia
11 months using the app
Smile.io replied September 13, 2024

Thank you so much for your review! I'm so happy to hear you're satisfied with Smile and I'm glad I could help with your questions quickly!
-Hannah :)