Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,621)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

October 4, 2024

Jade was very helpful and resolve the problem quickly!

BKIND WHOLESALE
Canada
Over 3 years using the app
Smile.io replied October 6, 2024

Thanks for leaving a review! We agree that Jade is indeed excellent 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

October 8, 2024

Customer service was great! Lisa was very patient and helpful.

SneakerBAAS
Netherlands
Almost 5 years using the app
Smile.io replied October 11, 2024

Thanks for leaving a review and the kinds words for Lisa! We agree. 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

September 6, 2024

ALWAYS HELPFUL! Receptive of new ideas, and provide excellent advise

TAI JEWELRY
United States
Over 7 years using the app
Smile.io replied September 8, 2024

Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

November 27, 2024

Hannah in the support team has been a great help as we set up our scheme, thank you!

Sew Much To Do
United Kingdom
About 1 month using the app
Smile.io replied November 29, 2024

We are so glad you had a great experience with Hannah, we look forward to watching your loyalty program thrive!

November 12, 2024

Excellent Customer Service!

Palladium US
United States
Over 4 years using the app
Smile.io replied November 13, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

- Smile Team ✨

October 10, 2024

Andrea helped me w a problem I could not figure out. Easy directions from her and voila!!!

Selah James
United States
2 months using the app
Smile.io replied October 12, 2024

Thank you so much for the 5-star rating 💖

If you need any help, please do not hesitate to reach out.

Smile Team ✨

October 13, 2024

We’re currently integrating Smile.io into our site, and the experience has been fantastic so far! Their platform is easy to work with, and the customer support team has been amazing—super responsive and helpful every step of the way. They've really gone above and beyond to ensure our integration is smooth.

Highly recommend Smile.io to anyone looking for a reliable rewards platform with excellent support!

Davincified
United States
4 days using the app
Smile.io replied October 14, 2024

We are really glad to hear you've had a fantastic experience both within the app and with our customer support. We look forward to watching your program thrive!

August 26, 2024

I somehow mistakenly uninstalled this app (shame on me because I would NEVER!), but Ezra Alamsyah's expertise and lightning-fast response saved my tush from disaster! We were able to reinstate all of my customers hard earned rewards within seconds and I am beyond grateful!

Wrapcity Nails
United States
Over 3 years using the app
Smile.io replied August 28, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

October 31, 2024

Fast and helpful customer service.

Vogt Silversmiths
United States
Over 2 years using the app
Smile.io replied November 2, 2024

Thank you so much for taking the time to leave this review!

We really appreciate it 💖

Don't hesitate to reach out if you have any questions,

Smile Team ✨

September 9, 2024

Great app, we've been using Smile for a while now and haven't had any issues.

Flare Audio Ltd
United Kingdom
Almost 5 years using the app
Smile.io replied September 10, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨