Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,469)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.
Refine
-
By rating
The app is very easy to set up and great to use though I do think a couple items like VIP and expiry points should be offered in starter as well, overall it’s great.
The support staff - even better! Thanks Lynn
Thank you for taking the time to leave this review! We're so glad to hear that you had a helpful experience with Lynn 🤩
Great app and support. A special mention to Jade as well who is extremely helpful!
Thank you for this lovely review - we think Jade is great too! :)
Great rewards app and 5 star support too.
Thanks so much for taking the time to rate us 5 stars! 🤩
- Smile Team ✨
I had an issue and they were quick to respond to my chat and fix it!
Thank you so much for taking the time to leave this review! We really appreciate it 💖
We had nothing but issues with 3 other Loyalty Programs, and are so happy to say that Smile is the only app that ticks every box we need (and what we believe is the absolute fundamental features of a loyalty app to engage customers during purchasing and checkout). Well done Smile! And a special shout out to Lisa for all her help during the onboarding and my endless questions and need for support. Thank you so much for all your help Lisa!
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨
Customer service is very responsive and helpful they were able to help me set up our rewards program.
We are so happy to hear you had assistance getting your program set up. We are looking forward to watching it thrive!
There are some things when setting up the program that may not be as straight forward as they seem. I am thankful for the step by step help on the backend.
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!
Lisa - Smile Team✨
App is really in depth and the support team are incredibly helpful. Highly recommended.
Thank you for your kind words! We are so happy to hear that you'd highly recommend us - we look forward to watching your program thrive!
Very good plug-in, the service attitude is also pretty good, worth trying
Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you!
The Smile Team✨
a good app for your store's customer retention
Thank you for your review! We appreciate you taking the time to leave it.