Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,690)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for boosting customer retention and engagement through its rewards and loyalty programs. They appreciate its user-friendly interface and customizable features that support diverse business needs. The support team is frequently commended for their quick, professional assistance, enhancing merchant satisfaction. Merchants note a significant increase in customer loyalty and average order values, recommending the app for its comprehensive features and exceptional support.

Edited March 20, 2021

Very easy to use and has excellent customer service! Rachel was super helpful with the request we've made!

Cavalinho Canada
Canada
Almost 4 years using the app
September 12, 2016

This is the second store I have used Sweet Tooth on! Extremely easy to use and quick to set-up.
www.photoskin.com.au

Photoskin
Australia
Almost 4 years using the app
Edited December 14, 2023

Smile is an easy to use rewards app, and they integrate with the subscription system we use. Integrates easily, which is especially useful when just starting out. Customer service (David specifically!) is really helpful and answers quickly. Would recommend, especially for small businesses.

Caffeine & Legends
United States
Almost 4 years using the app
Smile.io replied December 13, 2023

Hello, Thank you so much for your feedback. I am delighted you like our app and customer service. I have reached out directly to discuss your pricing concerns and hope we can come to a solution you will be delighted with.

Best regards

David

September 10, 2021

Actually the best rewards program available! I've been using Smile for 3 years and I will be stanning forever

Outtire
United States
Almost 4 years using the app
Smile.io replied September 13, 2021

That's SO amazing to hear 😍
Thank you so much for sharing, and for sticking with us for so long!! Here's to many more years working together 🥂

September 15, 2023

The customer service is outstanding, I talked to a woman named Hannah and she fixed all my problems and questions and walked me through everything.

Clean-eez
United States
Almost 4 years using the app
Smile.io replied September 16, 2023

Thanks so much for leaving a review! Don't hesitate to inform us if there is any question and we'd be happy to help!

The Smile Team :)

Edited October 31, 2018

Why can't I give this app more than 5 stars, conspiracy?
This is just the best Loyalty App in the Shopify App Store, what are you waiting for and not adding it to your store and still reading my review?

This app fits perfectly for our store and the first 500 customers free deal is a great way to get acquainted with the app.
We mostly get most of our purchases through our ShopifyPos App so we needed a Loyalty Program that works well with that and our online store. They promised me that the app would be ready for my customers to spend their points in store mid June and they kept their word and delivered it in June, awesome!
It is very easy to install and looks great on the pc and especially on your smartphone which is a must these days.
We have seen an increase in sales and our customers are very excited when you offer them a rewards card! We also combine it with members only store sales, which are a huge success!
I am anxiously waiting on the option to being able to spend points for a chosen charity and help a good cause.
Oh, they also have super duper fast and great customer service and can directly ask help from their devs, which I find a rarity.
Keep up the awesome job, I have become a true raving fan of Smile: Rewards & Loyalty App!

Cute As A Button Su
Suriname
Almost 4 years using the app
September 24, 2020

Smile.io has been amazingly easy to integrate and manage. Simple for our customers, extremely flexible in terms of rewards settings and referrals. And most importantly they have amazing customer support in case you ever do have a question. 5-STARS!

Gourmesso Coffee
United States
Almost 4 years using the app
Smile.io replied September 29, 2020

Thank you so much for your awesome review~ We're so happy to hear that you are finding the app easy to use! 💖

October 10, 2023

Great app, does everything it is supposed to. Encourages more sales!

Two Step Performance
United States
Almost 4 years using the app
Smile.io replied October 12, 2023

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

September 7, 2018

Maggie is fantastic in customer service. If you have an issue, she gets it fixed immediately. Great app, it does generate alot of return customers!

Friendly Box Breaks
United States
Almost 4 years using the app
December 13, 2017

Love the support staff! They are fast, and friendly! Maggie was super helpful today:)

Tval Skincare
Canada
Almost 4 years using the app