Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,513)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

April 3, 2023

Smile is such a wonderful App and the customer service is really great. Jade was pleasant and really helped me!

Spiritual Ascension University
United States
Over 3 years using the app
Smile.io replied April 3, 2023

Thanks so much for taking the time to leave a review! It was a pleasure helping today. ❤️ - Jade & The Smile Team <3

Edited September 26, 2024

Great customer service. I'm happy that I'm able to reward my customers.

Virgo and Gem
United States
Over 3 years using the app
Smile.io replied April 5, 2021

Thank you so much for taking the time to leave a review! I'm so sorry that you haven't received our response - We've reached out via email to help out with this 💖

December 4, 2017

Downloaded this app last week and love it! Super easy to get started, and the customer support from Maggie was great - she resolved all my issues fast!!

Vitaperk
United States
Over 3 years using the app
Edited June 12, 2017

Easy to use and super straightforward interface!

Yard Yarn
Singapore
Over 3 years using the app
February 24, 2023

So far we've been happy with it and have had it installed 3.5 years! It just works, we don't have to fumble around with it, and our customers use it (we know because we get emails about it all the time if something isn't working right, they're worried they didn't get their points, etc.)

The Tried Equestrian
United States
Over 3 years using the app
Smile.io replied February 24, 2023

Thank you so much for taking the time to leave this review & for all your kind words! We appreciate it so much & we look forward to continuing to impress 🤩

Lisa - Smile Team ✨

July 11, 2017

this app is amazing! Love everything you get for free!

Wordstoliveby
United States
Over 3 years using the app
January 12, 2017

Just finished setting this up. Im excited to give my customers incentives and discounts ! Very easy and clean set up. Great app so far !

Basik Lux
United States
Over 3 years using the app
Edited October 13, 2021

Love the app. Have had the Starter Plan for almost 2 years now and customers absolutely love it. It looks super sharp & runs really smooth. Excited to keep current customers plus gaining new members. It's an added bonus for you and your customers 110%. www.b-clutch.com

bCLUTCH
Canada
Over 3 years using the app
Smile.io replied February 24, 2020

Thank you so much for the wonderful review! We're excited to see your business grow! 💖

September 18, 2016

Super easy to set up and gives great rewards to drive customer loyalty even at the free tier!

Bestdestinycarries
United States
Over 3 years using the app
March 15, 2022

Love this app. It's really helped increase customer loyalty and it is super easy to set-up. Customer support is also fab and on-hand to respond quickly.

We Might Be Tiny
Australia
Over 3 years using the app
Smile.io replied March 16, 2022

The only thing we want is for your business to succeed! So we're glad to hear that you were able to receive the help you needed ✨