Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,512)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

December 4, 2017

Downloaded this app last week and love it! Super easy to get started, and the customer support from Maggie was great - she resolved all my issues fast!!

Vitaperk
United States
Over 3 years using the app
Edited June 12, 2017

Easy to use and super straightforward interface!

Yard Yarn
Singapore
Over 3 years using the app
February 24, 2023

So far we've been happy with it and have had it installed 3.5 years! It just works, we don't have to fumble around with it, and our customers use it (we know because we get emails about it all the time if something isn't working right, they're worried they didn't get their points, etc.)

The Tried Equestrian
United States
Over 3 years using the app
Smile.io replied February 24, 2023

Thank you so much for taking the time to leave this review & for all your kind words! We appreciate it so much & we look forward to continuing to impress 🤩

Lisa - Smile Team ✨

July 11, 2017

this app is amazing! Love everything you get for free!

Wordstoliveby
United States
Over 3 years using the app
January 12, 2017

Just finished setting this up. Im excited to give my customers incentives and discounts ! Very easy and clean set up. Great app so far !

Basik Lux
United States
Over 3 years using the app
Edited October 13, 2021

Love the app. Have had the Starter Plan for almost 2 years now and customers absolutely love it. It looks super sharp & runs really smooth. Excited to keep current customers plus gaining new members. It's an added bonus for you and your customers 110%. www.b-clutch.com

bCLUTCH
Canada
Over 3 years using the app
Smile.io replied February 24, 2020

Thank you so much for the wonderful review! We're excited to see your business grow! 💖

September 18, 2016

Super easy to set up and gives great rewards to drive customer loyalty even at the free tier!

Bestdestinycarries
United States
Over 3 years using the app
March 15, 2022

Love this app. It's really helped increase customer loyalty and it is super easy to set-up. Customer support is also fab and on-hand to respond quickly.

We Might Be Tiny
Australia
Over 3 years using the app
Smile.io replied March 16, 2022

The only thing we want is for your business to succeed! So we're glad to hear that you were able to receive the help you needed ✨

March 18, 2019

I've been with this app for a couple of years now, and our rewards program is one of the best programs we could ever offer our customers. Our customers enjoy leaving reviews, doing referrals, and making purchases to get the points, and Smile.io automates just about everything so it just runs smoothly without me thinking about it. I hit a snag with a review app integration recently, and Maggie was amazing, helping me figure out the issue. This is definitely the company you should go with for a loyalty program!

Inked Goddess Creations
United States
Over 3 years using the app
Smile.io replied March 26, 2019

Thank you for the five-star review! We're so happy you and your customers are loving Smile, and glad to hear our Support team were able to solve your issue quickly. :) we love this kind of feedback!

January 23, 2017

Sweet Tooth has been really easy to install, update and work with. It looks good, and great support so far. Abby was very helpful today in reminding me exactly how to import new codes when mine ran out :)

Best Nest Wellness
United States
Over 3 years using the app