Smile: Loyalty Rewards Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,667)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for enhancing customer retention and boosting order values through its rewarding points system. It features a user-friendly interface with customizable loyalty and referral programs. The app integrates well with Shopify and is noted for its reliability. Customer support is highlighted for its responsiveness and helpfulness in optimizing loyalty programs, making it a valuable tool for improving customer loyalty and business growth.
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Smile Rewards is loved by our customers. We set the amount of points they earn for various things : Birthday Points, redeemable for larger discounts, following us on Social Media, anything we want to inspire our customers to do in order to earn more points. Smile is super easy to use and gives points to customer purchases accurately.
I chatted today with Smile and the rep was friendly, fast, and accurate. It was so refreshing to get my questions answered without having to ask the same question multiple times while the rep went through their standard script. This time and EVERY time I have chatted with Smile, the reps have read the question posted, and respond with an answer or a question for more clarity. Smile's customer service is AAA grade.
Thank you for the kind words and for taking the time to leave this review 🥰 It means so much and everyone here at Smile really appreciates it 💛
We are so delighted to hear that your customers are loving Smile and that you have had great experiences with our support team 🤩
Don't hesitate to reach out if you have any questions. We're always here if you need us!
- Smile Team ✨
While I don't think we've spent enough time trying to maximize the benefits of this app, it appears that a good number of our customers are using it to their benefit - and hopefully to ours! Excellent customer service from the support team.
Thanks for taking the time and effort to leave a review. We work hard to deliver the best service possible! 🙏
Great app! Easy to set up and has great features. Ellie is awesome in customer support!
Very helpful with my questions. Was provided advise for resolution of issue, with follow up.
Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏
- Smile Team ✨
Its a brilliant app, been using this loyalty app for 3 years.. However after this update they made, they removed alot of settings and features from the free plan.
Now i can't change and edit my settings, i literally have to fork out 50 usd just to change a few settings. What a bunch of greedy devs.
Thank you for your candid review! We really value and appreciate this honest feedback. We've sent an email your way with some additional information.
We have used Smile for ages now, its a good app and customers love it. We use it instore and online with great success. Customer support is always speedy and great!
Thanks so much for the 5-star rating! It means so much and everyone here at Smile really appreciates it 🫶
Yours in Loyalty,
✨ The Smile Support Team ✨
Just launched Smile today and needed help to change something. Customer service was excellent and cleared up my problem instantly!
Thanks!
Thanks so much for taking the time to leave a review! It was a pleasure helping today :) -Jade & The Smile Team
Really good app and the best loyalty program for Shopify by far. Super intuitive and support is extremely knowledgable. Zero hesitation in recommending this app for any store owner!
Thanks for the kind words and recommendation about our app and our stellar support team! It means so very much 🙏
Yours in Loyalty,
✨ The Smile Support Team ✨
So far setup was easy. Looking forward to offering these features to our customers! Customer service is also very helpful and responsive.
Thank you so much for your review! We're so happy to hear about your easy setup experience :)
So far I'm really enjoying this app. I just installed it this week and it was very easy. The customer support is also very responsive and extremely helpful.
Thank you so much for this amazing review! We're so touched and so glad that you're loving our app ✨