Smile: Loyalty Rewards Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,667)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for enhancing customer retention and boosting order values through its rewarding points system. It features a user-friendly interface with customizable loyalty and referral programs. The app integrates well with Shopify and is noted for its reliability. Customer support is highlighted for its responsiveness and helpfulness in optimizing loyalty programs, making it a valuable tool for improving customer loyalty and business growth.
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While the reports available in-app are a bit basic, (-1 star) I was able to get the data we wanted from Jade on the support team. We were looking to asses cumulative point earning & redemption by customer (and tier group) which we were able to compile based on the exports she sent us. Thanks again for the help Jade!!
Thanks so much for leaving a review, I am super happy I could help today :) Thank you so much for your feedback as well! I'll pass it onto our team. -Jade <3
so far so fab! super easy to work with ! i can not wait to see it in action!
Great App.
Easy to use and will hopefully help grow my business.
I received help with redeeming rewards points. The matter was fixed within minutes. Excellent service!
Thanks for taking the time to leave a review, it was a pleasure helping you today :) <3 Jade
Customer service is very friendly and quick to address any issues we bring up.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Cheers,
- Smile Team ✨
Very easy to set up. It also seems very easy to manage, i love it.
I am super happy! The high-level of responsiveness and support that smile.io provides is EXEMPLARY. I particularly have to call out Andrea Lozzi, who provided the best sales through implementation support I have ever experienced with any app developer on Shopify. I highly recommend this company and also appreciate their support team!
Thank you for your 5-star rating and recommendation! Glad to hear that Andrea was such a great help! ✨
I'm really pleased with David's service, he's smart and always get question right away! smooth and efficient & professional communication, high rec smile yay!
Thank you so much for the kind words! 😊 I appreciate you taking the time to leave a review, it is always a pleasure chatting. Wishing you continued success! 💫
Cheers,
Joshua - Smile Team 🧙♂️
i like this app. it allows you to organize your rewards program the way you want it, looks nice, is easy, and the support is fast and good!
So far so good, I've only just added it, but it was an easy set up process. Even making the discount codes was pretty simple.
One thing I would suggest though - the paid services doesn't really cater to small businesses. For a lower cost with the same features as the free service I would be interested just to get the VIP Program. Could you possibly just do an add-on for VIP Program?