Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,656)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.

October 4, 2022

Best value out of all the review apps, and good and speedy customer support!
Highly recommended... :)

Na'vi Organics
United Kingdom
Over 3 years using the app
Smile.io replied October 4, 2022

Thank you so much for your kind review! It was lovely chatting with you today 😊

Lisa - Smile Team ✨

October 14, 2020

I have been very impressed by the support and customer service for this app. We plan to use it for our Point of Sale, and are moving our e-com over to shopify as well and will use it there as well to have a unified experience.

BabyCubby
United States
Over 3 years using the app
Smile.io replied October 19, 2020

Thank you so much for taking the time to leave us this review! ✨ We're so glad that our support team was able to help :)

June 19, 2015

I've used several apps and never written a review...but this one is AWESOME. Easy to set up and just works!!! I had people using it within minutes of installing and many have spent their points on coupons. I wish all my shopify tools were this easy and useful!!

Silkypresets
United States
Over 3 years using the app
March 30, 2021

Great Experience! We are using it in al ways and form and it´s helping us a lot. Thanks for the costumer support its quick and very good.

Marmota
Spain
Over 3 years using the app
Smile.io replied March 30, 2021

Thank you so much for the review! We're so excited to have you here as a Smile merchant!

October 24, 2019

Great customer support! Elie helped us very quickly and was able to solve our issues within minutes.

Health Hut
Canada
Over 3 years using the app
Smile.io replied October 25, 2019

Thanks so much for your review! We're so glad to hear that our support team was able to help ✨

Edited December 6, 2024

Joana was super helpful! Thanx for all you do!

Daria's Blings N Things
United States
Over 3 years using the app
Smile.io replied April 14, 2021

Thank you so much for your review 💖
We're so happy to hear that the setup process was easy!

July 25, 2023

Smile has been a great app for our loyalty program. It's full of features, but not confusing to use like other apps available. Really appreciate how Smile have prioritised the UX for both the end users and also us as a merchant. The new 'Points at Checkout' feature is great!

Their customer support is also very responsive and helpful!

Francesca Jewellery
Australia
Over 3 years using the app
Smile.io replied July 26, 2023

Thank you for taking the time to leave such a kind review ❤️ We are so happy to hear that you are enjoying Smile and all the features! Please feel free to reach out if you need anymore assistance - The Smile Team

August 28, 2016

easy to use and fun to explore

Supps Is Life
Australia
Over 3 years using the app
December 8, 2023

Great support, very responsive and helpful. Problems fixed with ease.

The Foodworks
Thailand
Over 3 years using the app
Smile.io replied December 10, 2023

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

October 10, 2016

Really happy with this so far, I love how easy the setup was to complete!

Nail Perfect New Zealand
New Zealand
Over 3 years using the app