Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,529)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

July 15, 2023

Just been fantastic from the beginning... we have used Smile for over two years and they have always been there to help. Great product. Nothing better!

Out Of The Grey Coffee
United States
Over 3 years using the app
Smile.io replied July 17, 2023

Thank you so much for taking the time to leave this review & for all your kind words! 💛

October 28, 2015

This app when combined with bulk discount is an awesome setup for your new shop. Reward your customers for becoming repeat customers and let them come back for more from you! My customers love the ability to earn points for buying the things they were going to get anyway from me.

Only option I would suggest adding is a way to send out emails to your customers with a points total to remind them about the totals.

Jokerzwwyld Juice Company
United States
Over 3 years using the app
September 26, 2023

Great loyalty rewards program app and great customer service. David went over adb above :)

SwellNoMore
United States
Over 3 years using the app
Smile.io replied September 28, 2023

Thank you so much for your kind review we really appreciate it. 🙏 We think David is pretty great as well :)

Please let us know if there is anything else we can do to help.

Edited May 15, 2024

Lynn helped me update my business information. I also asked questions about points and rewards and some new ideas on ways to redeem. Lisa was super helpful, has an amazing attitude and made my experience the best.

Apothic Lash Bar
United States
Over 3 years using the app
Smile.io replied November 9, 2022

Thank you so much for your kind review! It was lovely chatting with you today 😊

Lisa - Smile Team ✨

July 13, 2016

Very easy to use, install and operate! Thanks!

Bertoncello Coffee Roasters
Australia
Over 3 years using the app
October 8, 2016

Love that customers have an incentive to purchase.

Something Sweet Party Favors Llc
United States
Over 3 years using the app
August 9, 2016

Great app and very easy to setup - only started a couple days ago and getting great traction already.

Gin Foundry
United Kingdom
Over 3 years using the app
Edited September 30, 2016

DealsBlast.com rated Sweeth Tooth as 5 Stars

Excellent service, Great App, Highly recommended

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Dealsblast
Canada
Over 3 years using the app
Edited July 23, 2016

Really love how easy it was to install. Many of my customers have already signed up and are earning points!

Mindfulsoap
United States
Over 3 years using the app
October 12, 2022

Love the app! Easy to use. Set it and forget it. Any issue that did pop up, customer service was on it.

Wetplants
United States
Over 3 years using the app
Smile.io replied October 12, 2022

Thank you for your review! Glad we could help, great chatting! 🥰

Joshua - Smile Team 🧙‍♂️