Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,513)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

October 12, 2022

Love the app! Easy to use. Set it and forget it. Any issue that did pop up, customer service was on it.

Wetplants
United States
Over 3 years using the app
Smile.io replied October 12, 2022

Thank you for your review! Glad we could help, great chatting! 🥰

Joshua - Smile Team 🧙‍♂️

Edited July 23, 2016

Really love how easy it was to install. Many of my customers have already signed up and are earning points!

Mindfulsoap
United States
Over 3 years using the app
October 20, 2016

Great tool and easy to use intuitive interface!

Faktr Online Store
United States
Over 3 years using the app
November 8, 2016

I was having difficulty with understanding how to create discount codes and there was a helpful and friendly customer service rep that called me on the phone and walked me through getting this task completed step by step. I recommend Sweet Tooth 100%

Scentsuosity
United States
Over 3 years using the app
March 23, 2022

Great assistance from the team at Smile! Today was no different - thank you Joshua! I appreciate your quick answers to our questions.

Chelsea King Inc.
Canada
Over 3 years using the app
Smile.io replied March 24, 2022

That is so kind 💖, thank you so much for leaving a review, We are always here if you need us.

January 27, 2015

Great app.! Very easy to use for provider and customer. Customers seem to love it.

East Enterprises, Inc.
United States
Over 3 years using the app
August 12, 2016

I just started but I really love this App !

La Mia Cara
Germany
Over 3 years using the app
September 26, 2023

David was so helpful answering very promptly even during the weekend. Big shoutout for David

With Bling
United Kingdom
Over 3 years using the app
Smile.io replied September 28, 2023

Thank you so much for your kind review we really appreciate it. 🙏 We think David is pretty great as well :)

Please let us know if there is anything else we can do to help.

Cheers,
The Smile team 💛

October 4, 2016

This is what I've been searching for...thanks.

Tea N Joy
United States
Over 3 years using the app
Edited December 5, 2018

Great app! Just wish you develop the integration with Klaviyo and ReCharge to be even more advanced, lots of folks will be happy if you keep adding new features with those apps!

Ka'Chava
United States
Over 3 years using the app