Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,528)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

November 8, 2016

I was having difficulty with understanding how to create discount codes and there was a helpful and friendly customer service rep that called me on the phone and walked me through getting this task completed step by step. I recommend Sweet Tooth 100%

Scentsuosity
United States
Over 3 years using the app
March 23, 2022

Great assistance from the team at Smile! Today was no different - thank you Joshua! I appreciate your quick answers to our questions.

Chelsea King Inc.
Canada
Over 3 years using the app
Smile.io replied March 24, 2022

That is so kind 💖, thank you so much for leaving a review, We are always here if you need us.

January 27, 2015

Great app.! Very easy to use for provider and customer. Customers seem to love it.

East Enterprises, Inc.
United States
Over 3 years using the app
August 12, 2016

I just started but I really love this App !

La Mia Cara
Germany
Over 3 years using the app
Edited December 5, 2018

Great app! Just wish you develop the integration with Klaviyo and ReCharge to be even more advanced, lots of folks will be happy if you keep adding new features with those apps!

Ka'Chava
United States
Over 3 years using the app
October 4, 2016

This is what I've been searching for...thanks.

Tea N Joy
United States
Over 3 years using the app
September 26, 2023

David was so helpful answering very promptly even during the weekend. Big shoutout for David

With Bling
United Kingdom
Over 3 years using the app
Smile.io replied September 28, 2023

Thank you so much for your kind review we really appreciate it. 🙏 We think David is pretty great as well :)

Please let us know if there is anything else we can do to help.

Cheers,
The Smile team 💛

October 4, 2017

Smile is an easy to install solution for a reliable rewards program on your Shopify Store. In addition, the support is excellent! They have a chat box on your app interface and help arrives right away every time. Maggie helped me today and did a terrific job answering questions and providing reports I needed. Thanks!

Foodvacbags2
United States
Over 3 years using the app
Edited May 8, 2024

I have been using this app for well over a year. And I really like it and most importantly the support is excellent. This is what usually makes you want to stick with an app - knowing you will get an immediate response and solution in the fast pace of ecommerce. Just wish there was a lower paid entry tier as it is such a jump to get some benefits which would be fantastic for a small business like mine.

Apothecary & me
United Kingdom
Over 3 years using the app
Smile.io replied March 20, 2021

Thanks so much for the glowing review! 🌟 So glad to hear that you are happy with the process. We're excited about your business and want to help you in any way we can to connect with those loyal customers.

November 13, 2020

Very easy to use so far, excited to offer my customers an easy to use rewards program and I'm sure they will love their extra discount

thenaturalspa
United Kingdom
Over 3 years using the app
Smile.io replied November 13, 2020

Thank you so much for your review! So glad that the setup process was simple and smooth for you 😄