Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,667)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and boosting order values through its rewarding points system. It features a user-friendly interface with customizable loyalty and referral programs. The app integrates well with Shopify and is noted for its reliability. Customer support is highlighted for its responsiveness and helpfulness in optimizing loyalty programs, making it a valuable tool for improving customer loyalty and business growth.

Edited December 6, 2024

Joana was super helpful! Thanx for all you do!

Daria's Blings N Things
United States
Over 3 years using the app
Smile.io replied April 14, 2021

Thank you so much for your review 💖
We're so happy to hear that the setup process was easy!

January 19, 2024

quick customer service! Lynn has been extremely helpful navigating some customizations!

Proper
United States
Over 3 years using the app
Smile.io replied January 21, 2024

Thanks for leaving a review! We agree that Lynn is indeed helpful 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

August 28, 2016

easy to use and fun to explore

Supps Is Life
Australia
Over 3 years using the app
July 25, 2023

Smile has been a great app for our loyalty program. It's full of features, but not confusing to use like other apps available. Really appreciate how Smile have prioritised the UX for both the end users and also us as a merchant. The new 'Points at Checkout' feature is great!

Their customer support is also very responsive and helpful!

Francesca Jewellery
Australia
Over 3 years using the app
Smile.io replied July 26, 2023

Thank you for taking the time to leave such a kind review ❤️ We are so happy to hear that you are enjoying Smile and all the features! Please feel free to reach out if you need anymore assistance - The Smile Team

October 10, 2016

Really happy with this so far, I love how easy the setup was to complete!

Nail Perfect New Zealand
New Zealand
Over 3 years using the app
December 8, 2023

Great support, very responsive and helpful. Problems fixed with ease.

The Foodworks
Thailand
Over 3 years using the app
Smile.io replied December 10, 2023

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

September 27, 2023

Great service from Nicole in helping me get on a different plan that actually saved me money and better fits the needs of our business.

Roma Designer Jewelry
United States
Over 3 years using the app
Smile.io replied September 29, 2023

Thank you so much for your kind review we really appreciate it. 🙏

Please let us know if there is anything else we can do to help.

Cheers,
The Smile team 💛

October 28, 2015

This app when combined with bulk discount is an awesome setup for your new shop. Reward your customers for becoming repeat customers and let them come back for more from you! My customers love the ability to earn points for buying the things they were going to get anyway from me.

Only option I would suggest adding is a way to send out emails to your customers with a points total to remind them about the totals.

Jokerzwwyld Juice Company
United States
Over 3 years using the app
July 15, 2023

Just been fantastic from the beginning... we have used Smile for over two years and they have always been there to help. Great product. Nothing better!

Out Of The Grey Coffee
United States
Over 3 years using the app
Smile.io replied July 17, 2023

Thank you so much for taking the time to leave this review & for all your kind words! 💛

December 15, 2023

does what it says on the tin. I wish the integration with Okendo was a bit more extensive but overall we re happy with Smile

The Big Silk
United Kingdom
Over 3 years using the app
Smile.io replied December 17, 2023

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Smile Team ✨