Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,667)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and boosting order values through its rewarding points system. It features a user-friendly interface with customizable loyalty and referral programs. The app integrates well with Shopify and is noted for its reliability. Customer support is highlighted for its responsiveness and helpfulness in optimizing loyalty programs, making it a valuable tool for improving customer loyalty and business growth.

May 16, 2016

i have just set up the sweet tooth reward program for my store http://hotro.myshopify.com and am so stoked to start using this app. I have read so many positive reviews on the program I cant wait to see it in action.

Hotro
Canada
About 3 years using the app
March 31, 2020

Really like the app, it would be great to see an option to reward customers for each review that they complete on a product that they have purchased. Is this possible for the future?

Lejonjon
New Zealand
About 3 years using the app
Smile.io replied April 3, 2020

Hey there! Thanks so much for your review! ✨ We've sent over an email to help out!

November 9, 2022

We have used Smile for over 2 years now. They have been most supportive and have helped answered all our questions throughout the years. From onboarding us to the odd issues we experienced, Smile was always there to solve them quickly and effectively. Great product that has helped us grown our business and nurture our customers.

Urban Cachet
Australia
About 3 years using the app
Smile.io replied November 10, 2022

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime!🙏

October 26, 2016

Super easy to use and the support response time is super fast. Love this app!

Amers Store
Canada
About 3 years using the app
April 7, 2022

The application is very good and works just as my online store needs it to. They also have excellent customer service.

Vinos El Cielo
Mexico
About 3 years using the app
Smile.io replied April 8, 2022

Thank you so much for your review 🤩
Please don't hesitate to reach out to support if there's anything else that we can help with to make your experience great!

August 27, 2016

Great App ! Made setting the Loyalty and Rewards Program a Song !

Gundam Galaxy India
India
About 3 years using the app
August 10, 2023

We are only small grocery and not too much profit at here. I using the app until they send me the email.
with 600 orders/month , is not too much in rural and their palan is $199/month. Very expensive for us.
I will use another ways for that

Asia Food Stock Grocery
Canada
About 3 years using the app
Smile.io replied August 11, 2023

Thank you for taking the time to leave us your feedback. We value your opinion and reached out to you personally via email to discuss this further.

May 6, 2016

I've just installed it, really easily! And it looks great! Thank you!

Thegretest
Spain
About 3 years using the app
March 11, 2021

At first, I thought I didn't really need the app but LET ME TELL YOU. I am so happy I downloaded it, it helps me so much with organizing my rewards.
The points system is really easy to use, you are in charge of everything and choose what you want to put in place (which for me was really important, I did not want a basic rewards system).
The app is really intuitive to use and the moment I had an issue Joana answered the chat so quickly I thought she was next to me. Also, the team is really nice (Joana & Tess) you can tell they really want to help, whether big or small businesses (like me).
100% recommend.

Artizy Jewelry
Canada
About 3 years using the app
Smile.io replied March 11, 2021

Thank you for sharing your kind feedback! 💖 It was our pleasure to help, we'll make sure Joana and Tess see this too :)

September 6, 2016

Easy to use, wish we had more control over what kind of rewards were offered. All in all though I would highly recommend this loyalty program

Whiskey Boat Goods
United States
About 3 years using the app