Smile: Loyalty Rewards Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,657)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.
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this app is not bad, i just wish i could do more customisation with the basic account
Great app with great options and amazing support! Way better value than some of the competition (YOTPO loyalty) and such better customer support!
Thank you so much for this amazing review 🙌 🙌 🙌 It was great chatting with you & we're so happy to hear you're loving the Smile app 🤩
💖 Lisa
Smile app is easy to work with, but if you do need help, their customer service team (thanks, Nicole!) is right there and ready to help you out.
Special thanks to Lisa for the prompt answers to my questions (Aug 28, 2024)!
Thank you so much for your kind review. We really appreciate it! 💖
Smile Team ✨
Great app, easy to use, does a great job integrating into the theme. Would highly recommend this app based on what is possible through the free tier.
Thanks for the review! Glad to hear you've found Smile to be amazing 🤩
Very helpful and quick responses. She walked me through the answers to all my questions and helped me decide to switch my loyalty program to Smile. With their features and price, I'm super happy using them now. Switching to them was the best thing for my customers
Thank you so much for your review 🤩 We really appreciate your kind words!
Please don't hesitate to reach out if there is anything else we can help you with 😁
✨ The Smile Team
Great app to keep customers and to keep customers.. Also customer service is great ... quick replies and ready to help!
Thanks for leaving your kind review, we are super happy to hear that you are loving out customer service :)
Customers love this app. It creates loyalty and repeat customers. Customer service is friendly and helpful. It's a simple app to use. Recommend.
Thank you so much for your Good vibes :) We appreciate you taking the time to leave a review. -Jade <3
Smile has been a great asset in offering something a little extra for our customers. And the customer service is great! I had a question recently about combing Smile codes with other Shopify discounts, and Brandon helped me out immediately!
Thank you for taking the time to leave your kind review. It was a pleasure chatting with you today ❤️ - Jade & The Smile Team <3
We love having this app as part of the buying experience for our customers. Great way to reward customers and drive/push sales for repeat purchases. Easily see what customers are earning and referring. The sales support staff was excellent in solving some back-end issues we had initially with setup.
Thank you so much for your kind words. We are so glad that our team has been able to help you out :) - The Smile Team 🙂
I have been using them for about 2 years now. Everything has been amazing with them so far. I just wish they had a built in SMS system as I have also been using Fivestars.com. Currently have over 10,000 customers phone numbers with points accumulated but no way of truly integrating all this into one single system.
Thank you so much for taking the time to leave us this review & your thoughts! We really appreciate feedback like this! 🙌