Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,528)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.
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Super simple to use, the free plan is so robust! we have a great reorder rate thanks to smile and the rewards program we have implemented.
Thanks so much for taking the time to write this review! We really appreciate it 🤩
Smile Team ✨
We are preparing to launch this feature with our SBS promos. The customer support that helped us finalize the last few steps to ensure a successful launch was amazing.
Thank you so much for your lovely review! We're so glad to hear that the support team was able to help out! ✨
great app to turn customers into repeat customers
We use it (started with free version) for our Georgian Wine online store in Malaysia. Love it!
We've been using Smile.io to power our points program for more than a year, and we love it. It's easy to implement and really provides us with a key pillar to our customer retention strategy. The return on investment is great and saves us a lot of time and money versus building it ourselves. Smile works so well that we haven't had much need to access their support team for help or resources. It was only recently that we reached out for with technical questions as we look to improve our site. We were so happy with our interaction with Smile's Help Team. They are responsive, courteous, and generous with their time and attention. This single thread of interaction really boosted our opinion of Smile: we learned that the company is more than software engineers, they are also specialists in providing quality customer service. We highly recommend that you go with Smile!
Update: They continue to provide great customer service and attention when contacting support regarding issues or questions. Thank you so much!
Thank you so much for your glowing review 🤩We really appreciate the time you've taken here and we're thrilled to hear that Smile has been a great return on investment for your business! Also, thanks for the shout out to our support team -- we'll be sure to pass along your praise 🙌
Very easy to setup. Happy So Far!!!!!
Support was very helpful and knowledgeable. And all of us shopify customers know how BAD the actual shopify support is. Wow is all I can say about shopify support.... These people at Smile know what they are talking about though!! Recommended
Thanks so much for taking the time to leave a review. We really appreciate it and are so glad our support was able to help you :)
Jade was very helpful :) Smile is an easy and useful tool for our customers that allows them to incentivised for their purchases.
Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team
I love this app. It has really increased my customer engagement and has tons of great features to encourage engagement. I'm very happy with it.
Thank you so much for taking the time to leave us this lovely review! It's very appreciated 💖
Lisa - Smile Team ✨
App is great and does exactly what you'd expect it to. Customer service was also quick and on point. Thanks, Nicole!
Thank you so much for your kind and lovely review ❤️ We're glad that you're enjoying our app and I'll make sure to relay your message to Nicole!