Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,657)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.

October 16, 2023

We have been using Smile for two years, and it's been great. Their support is incredible.

Evolution Power Tools USA
United States
Over 3 years using the app
Smile.io replied October 17, 2023

Thank you so very much for being a merchant with us these last 2 years! We also love to hear the word 'incredible' when it comes to our support team, so thank you for that as well 💖

Yours in loyalty,

✨ Smile Support Team ✨

Edited August 1, 2023

Great app. Highly recommended. The customer support team is also very good at responding at the appropriate time.

Buce Plant
United States
Over 3 years using the app
Smile.io replied January 18, 2021

Thank you so much for the review and 5 stars! We're so happy to hear our Support team was able to help out! 😄

August 8, 2016

Great app!! very easy to use with Shopify!! Will recommend to everyone!

Southern Grillin
United States
Over 3 years using the app
April 6, 2023

Great app and really builds customer loyalty. We see the points getting used daily so people are coming back often!

Also Customer support Member Jade is very helpful! If the rest of the team is like Jade, you're in good hands!

Thanks

Revolver Magazine
United States
Over 3 years using the app
Smile.io replied April 6, 2023

Thank you so much for your kind words, it was an absolute pleasure assisting you today. We are also happy to hear that Smile has been helping your store :) ❤️ - Jade & The Smile Team <3

March 14, 2016

Great app! Very easy to install and did a great job increasing my revenue by growing 'loyalty' members. Thank you Sweet Tooth!

Beefree Gluten Free
United States
Over 3 years using the app
October 8, 2020

We had a kind of a tricky situation about the placement of the Smile icon. The whole team at Smile.io was really responsive and attentive. Brady was particularly helpful and offered a solution that really worked for us. We'd recommend working with Smile.io and using this app for easy customer rewards and referrals.

GYMREAPERS
United States
Over 3 years using the app
Smile.io replied October 9, 2020

Thank you so much for taking the time to share your experience here, and for the 5 stars! ✨ We're so glad to hear that Brady was so helpful!

April 24, 2024

so helpful and easy to use!

ALL THINGS PRESSED
United States
38 minutes using the app
Smile.io replied April 26, 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

Lynn - Smile Team ✨

September 13, 2023

Super simple to use, the free plan is so robust! we have a great reorder rate thanks to smile and the rewards program we have implemented.

A Jar of Pickles
United States
Over 3 years using the app
Smile.io replied September 14, 2023

Thanks so much for taking the time to write this review! We really appreciate it 🤩

Smile Team ✨

December 23, 2017

great app to turn customers into repeat customers

Www Remixd Co Uk
United Kingdom
Over 3 years using the app
January 1, 2017

We use it (started with free version) for our Georgian Wine online store in Malaysia. Love it!

Eurasiatrading
Malaysia
Over 3 years using the app